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With years of experience in the market and an industry-leading online partner in artificial grass, Carpet Warehouse streamlines the process of buying carpets and flooring online. Save over 50% on the best vinyl flooring, laminate, SPC, carpets and underlay compared to high-street prices, and choose the perfect style from the comfort of your own home. Click below to get started.
Carpets
Vinyl
Laminate
Rigid Core SPC
Reviews 721
Jacob Wakely
Jan 08,2025Shocking customer services please avoid. Delivered later than advised, had to chase multiple times to get any correspondence. When delivery arrived then a roll of underlay was missing, now asked to cancel the underlay as bought elsewhere and required my delivery returned as they breached their contract. They tried to blame on SGK but I reminded them that my contract was with them and not SGK.
customer
Jan 07,2025Need delivery dates available not just relying on courier to contact customer. It's 21st century not 1980s 😃
Leigh Schwartz
Jan 07,2025Very good service at reasonable prices
Tracey Bowler
Jan 07,2025No hassle company great communication nothing is to much bother will defoe use again
David
Jan 07,2025Absolute simplicity of the whole process, great price and exactly what I expected. I will definitely be using them again in the near future and would definitely recommend the company, thank you.
Carol
Jan 06,2025Excellent service and communication
Lisa
Jan 06,2025Great prices. Good looking vinyls. Sad it didn't actually come pre xmas, but, They called 1hr before arrival but delivery time slot very early 6am-9am!! it got delivered and put into my front room, many thanks for the extras xx
ALESSANDRA DE CARVALHO
Jan 05,2025I have not yet received my item. I sent an email inquiring about my sample, but have not received a response. If I am experiencing these issues with a mere sample, I can only imagine the potential problems with larger orders.
MR CHRISTIAN ROYE
Jan 05,2025100% good quality buy again
Simona Rus
Jan 04,2025I ordered a product from this company, and a week after placing the order, they emailed me to inform me that the item was out of stock and asked me to choose something else. I selected an alternative product, but after another three weeks, I had still received nothing. It was incredibly difficult to get in touch with their customer service to resolve the issue. We had scheduled contractors to come on a specific date, assuming the product would have arrived by then, but it didn’t. This completely disrupted our home project. What’s worse, they didn’t apologize or expedite the refund process. Their customer support is extremely poor, disorganized, and unhelpful. I would not recommend this company to anyone. Very disappointing experience!
Divina
Jan 04,2025We were given a promise for the delivery to come before Christmas which was why we made the order in the first place only to call a number that wouldn’t connect then receive an email from customer services assuring us that the delivery would be made on time. Then finally received contact by an external company trying to deliver the product on the 3rd January! - we had to make alternative arrangements costing us more money! - refund!
Neil Pearson
Jan 03,2025Wow, I ordered some vinyl at 3 x 2 meters. It came back has 3 x 1.9 meter. There answer was we can allow 1 % shortage. Why can't u cut it has I asked for 3 x2 meters. Any professional tradesmen can.
L. Charton
Jan 03,2025I ordered on the 1 of December, didn’t get delivered before the 17 of December. The company that delivered for the Carpet Warehouse is SGK distribution, who is also the worst you can get. On the 17 December, they came and dropped in the entrance building 3 out of 4 carpets they supposed to delivered and vanished. I had to dealt with 50kg of carpets on my own. After I spoke to a gentleman over the phone a the Carpet Warehouse, he managed to find the missing roll. So it was then rebook to be 20 of December… i booked the carpet fitter one more time… but no one came, no one called nor emailed. So I had to canceled not without paying the carpet fitter man. It was then rebooked for the 24 of December. So I booked the carpet fitter man. It did came, but when I opened it, it was grey instead of cream and it was 1 meter short… i couldn’t cancel the carpet fitter man again so I had to make it work with the wrong color… so much stress, so much wasted of my money and my energy! To have not even close from what I ordered. Chris from the sales team to whom I spoked in two occasions was very professional. I had to speak to him because no one pick up the phone on the “ orders department and the answer machine is so full that it tells you straight and hangs up on you! It has been almost 11 days since my complaint and yet, no one bothered to contacted me!
Customer from Guildford
Jan 03,2025Order delivery date was very late had therefor to cancel I was still required to pay 100% delivery £19.99 plus 50% of the cost of the vinyl which I never received! Had to ring multiple times not impressed with cancellation policy!
S Caiger
Jan 02,2025Carpet warehouse are ok, the courier company that the used were absolutely shocking, some of the order never arrived at all and the delay in the rest of the order messed with our installation team, very disappointing.
Hamza Imansoura
Jan 02,2025Worse service ever, asking me to review without supplying my item and refusing to refund unless I get charged 50% for items I never received and still hasn’t received, shame can’t rate below one star otherwise I would
David
Jan 02,2025Great carpet but delivery very slow 12 days from order to delivery
Steve bolton
Jan 01,2025Great value for money and the website is easy to navigate.
Lorna Stimpson
Jan 01,2025Poor communication around delivery times
Unit 1a Superstop Buildings, L36 6AN, Liverpool, GB
http://carpetwarehouse.co.uk
Mrs Shirley Hayden
Jan 08,2025Extensive range of stock with very competitive prices