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ClearFibre is all about the Perfect Home Internet experience. ClearFibre is connecting homes all over Britain with hyperfast, full fibre internet services. Installed and working from day one. Fast, stable internet with no data limits. ClearFibre customers have full fibre optic cabling installed all the way to their property unlocking speeds of up to 1Gbps as standard. We provide a connection with equal download and upload speeds which means no bottlenecks or buffering. Stream, browse, download and game to your heart’s content with no data limits and hyperfast connectivity.
Reviews 259
SteveL
Apr 08,2024Prompt acknowledgement of problem and kept informed as problem resolved a few hours later
Theoodore Adamson
Mar 28,2024Initially was disconnecting every 30-45 minutes but the customer service was great and they had a new router out in 24 hours and has been super fast and reliable ever since - big 👍
Kat
Mar 27,2024The installer was friendly and very efficient. Very easy and helpful communication via WhatsApp and the internet as been working perfectly since the installation
Martin
Mar 24,2024I called Clearfibre about a recent upgrade to my broadband. I got straight through to a real person who listed to my issue, resolved it pretty quickly and made me feel like a valued customer. Doesn't sound like much but we've all been there with large national/international companies where you ring for ages, get through to bots or call centres clearly in another country - customer service like this will really influence my decision to stay with Clearfibe.
Michael
Mar 24,2024Great service with efficient and quick installation. Engineer did a great job and cleaned/hoovered up before he left. Great value for money. Would highly recommend.
Sergiy
Mar 24,2024Excellent broadband with great customer service team! Thank you
Istigfaro Anjaz Ajizi
Mar 22,2024Great Respond
Adil
Mar 22,2024From start to finish it went great. Managed to get an installation date aligning with our move in date, slightly change its time after booking too and the customer service were very responsive throughout. The engineer was friendly and he tried his best to get the line active same day - which he did manage too. Haven’t had any issues since installation (about a month now). One “downside” is the provided router, don’t like zyxel. it’s not the most reliable so I will just use one of old meshes instead.
Jovan Mihailovic
Mar 21,2024Josh from ClearFiber network came in to fix one problem and 2 more poped up since this one was reported and he looked at other problems, sorted them out and now we have very happy tenants that expected problems to be fixed next week… Thanks Josh an amazing customer service and fast work! We hope to have you again
Christopher Page
Mar 20,2024Great internet speeds never once had a problem, I’m a PC gamer and I’ve never had one iota of a problem. Tom Shaw who has dealt with my package is an absolute legend and a credit to the company for his Customer Service Skills. I will be renewing for another year, can’t fault Clearfibre.
john rolland
Mar 17,2024broadband keeps buffering.
David Henson
Mar 17,2024In the activation email, they gave log-in details (the SSID and *password* to log in to my wi-fi) after trying several times and it not working, I called support...and they told me the password was actually the "Key" on the back of the router itself that I use as the password! Such a simple thing that could have been cleared up, but no... I would have kept Toob if I could have.
Cluna
Mar 15,2024So, I was a little skeptic after reading mixed reviews from people who waited ages for their connection to go up but I have to say I am so happy I changed to ClearFibre. Customer service was really fast to answer enquiries and the whole process was really painless. Will say tho I did have to contact them directly in order to schedule the installation as opposed to getting an update from them, but really nothing major and they sent someone to install it in couple days. Fastest internet I’ve ever had 👌🏻
Chris
Mar 13,2024No customer service and internet keeps cutting out
Agnieszka
Mar 11,2024Sadly WiFi is on and off, dozen times a day /night. Every day. The same issue in a different apartment. No, we don't have many devices connected to WiFi.
BE
Mar 09,2024Always had great service with clear fibre, and Tom was great in helping us set this up and renew our contract! Would definitely recommend
augustine
Mar 05,2024Process was straightforward and easy to setup
Manu T M
Mar 02,2024Wonderful service and high speed Internet
Elizabeth Pollitt
Feb 29,2024Great customer service so far. Josh came to install our internet and went above and beyond to get the hub in the place we wanted it. Really appreciate his help getting us online!
Younes Parseh
Apr 11,2024Great customer service and high speed