At Clearit USA, our mission is to combine the latest technologies with a team of experienced professionals in order to bring you the most convenient service at the lowest price. We are a full-service Customs Broker that specialize in both commercial & personal imports of all types of products.
Clearit USA is revolutionizing the industry as the first truly “online” Customs Broker offering live online agent support, flat-fee service, and online billing & payment. Whether you are importing by Land, Sea, or Air, ClearitUSA.com can clear at any border point across the US.
This was my first time having to deal with customs issues. They were very helpful answering all my questions and made sure that the process kept moving along.
reactive hotline and valuable advises, and the quote was a good approximate of the final cost
Wonderful company to work with. They were very professional and handled our order very efficiently.
Extremely helpful and the chat feature...you are really talking to a person. Makes it super convenient. The thought of shipping thousands of parts overseas was daunting as I never had to do this before. They have been SUPER helpful with everything.
Excelente customer service
So far everything is excellent.
Unreliable agent. You will have to do more work than having to go with a traditional customs broker. Clearit USA did not notify me of the arrival of my merchandise to my final destination. They also lied to me saying that my shipment was cleared, when in fact, was missing a release form. The only positive outcome is that I now know more about ocean freight and the docs required - I would be able to start my own, more reliable online agent.
I was rushing to get a customs broker for a fabric shipment coming in from China for my small business. I was so new to it all and I was able to create an account so easily, chat with someone about what to do and what forms to fill out and upload, and I cannot say enough how helpful these customer reps on chat were for a newbie like me. I absolutely recommend this company. Things were simple and to the point. They were able to help with everything and explain how things work so I know for future reference. Thank you so much!
I recommend then for all the good work and info they provide
I was a first time user of the service and mystified, dazed and confused. I could not communicate well with Clearit and had to pry information out of them. My shipment arrived and I had to track it down myself. After paying an initial fee and thinking it was all paid, I got 3 additional charges, two of which I didn't know about until after I received the cargo. Clearit may be the best company, but how would I know? This is my only experience. They may be the worst company.
They covered everything and were always polite and patient with all of my interactions and many questions.
I paid over $700, and was assured a smooth transition across the border to find we where detained for hours because the documentation didn't match. I paid for services that were not provided.
Stellar professional service -- Courteous, quick and economical -- Highly recommend --
Clearit representatives were very helpful and responded in a very efficient manner. The required paperwork was completed in a timely manner.
Made the mistake of buying a piece of equipment in China, thinking it would be a walk in the park. Long story short, not something for the timid to take on. Luckily, we stumbled upon the Clearit people. They have been the only bright spot in this whole deal. They are mind boggling amazing. I just wish I could give them 100 stars.
Everyone was very helpful. This is not an easy process... its confusing but they walked me through it step by step, My quote was very different that the invoice but in the end it was fair.
Very very helpful and polite! Fast process, would use them again in the future!
Excellent service. It was very hard to find an agent to clear a personal shipment. Everyone else wanted corporate-only. A++.
These guys are always there, any time of the day, to help out, answer any questions, and to resolve any issues.
Mark Seidner
Jun 04,2019Clearit was able to get my case handled in less than 2 hours!!! also handled the DHS release saving me a trip back there! I could not ask for a more professional experience than what was provided!! six stars!!!