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ClearSale offers the most complete ecommerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 10,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets.
Protect your ecommerce, now.
Reviews 181
Shoppp With Us
Jan 15,2025ClearSale has completely transformed the way we manage fraud prevention. We no longer spend hours manually reviewing suspicious orders, and our chargeback rate has dropped significantly. The best part is that we can focus on growing our business without worrying about fraud risks. Their service is worth every penny!
Pez_AU
Dec 11,2024I am not one to leave many reviews, but this deserves a special effort. I used Clear Sales for my online shopify store for a bit over a year. We sell lower volume, but higher priced items. We are not based in the USA, and although we had fraud detection with shopify, we did not have any cover if there was a fraudulent transaction. So we engaged with Clear Sale to offer they insurance we needed. During the time, we were charged a few times for transaction that were not covered by Clear sales (eg paypal and BNPL providers). We constantly had to check our monthly reports as we had no faith in being charged for only the transactions that Clear Sale offered their fraud detection services for.. In July 2023, we decided to remove the app as we had no charge backs and the app was more trouble than it was worth.. So why write this review.. well that comes down to December 2024 (Some 18months later) and i received an email stating we owe $2.41 (yes $2.41) and threatened debt collectors. This was the first time i had received any correspondence from Clear Sale about this, and they had my credit card on file, i was auto-debited every month. So i logged on to review the invoice, however all i can view is a description stating "Invoice related to transactions for July 2023". So I email Clear Sale with my concern and asking for more info on the amount and a summary of my transactions for the period and other periods to ensure all the incorrectly charged amounts were credited. A week later (today) i get another email from the same person saying that they haven't heard from me and today is the last day to negotiate (before debt collectors). At this point, all I can do it actively warn people against this company as they have shown incompetence throughout my time with them, and now 18 month last.. all for $2.41 which i am more than happy to pay when i see what i am charged for. As for the service, sure they offered the same detection as shopify, with the added insurance if fraud eventuated, but as we never had or made any claims, i cant comment on the claims process.. Final words - Check your transactions every statement - Find a more competent provider
H Clarke
Nov 24,2024Before ClearSale, we were plagued by chargebacks and frustrated customers. Since partnering with them, fraudulent transactions have almost disappeared, and our revenue has increased. It's the kind of protection every online retailer needs.
Damian J Hughes
Nov 24,2024ClearSale not only prevents fraud but also ensures that genuine customers don't face unnecessary obstacles, as its name says - ClearSale.
Gregory Adams
Nov 24,2024ClearSale has helped us strike the perfect balance between fraud prevention and customer experience. We no longer lose sales to overly strict filters, and we've built stronger relationships with our customers. Great tool for online retailers.
Zane
Nov 24,2024We have been with ClearSale for over a year now, and the difference is night and day. Fraudulent transactions used to be a major headache, but their system has made it a non-issue. Plus, their team is always quick to assist when we have questions. Can't recommend them enough!
Caleb T Foster
Nov 23,2024We love how ClearSale handles fraud prevention with a mix of advanced technology and human expertise. Their team genuinely cares about protecting our business. We've saved thousands of dollars thanks to their solution.
Marcus Carter
Nov 23,2024ClearSale is hands down the best fraud prevention tool we've used. It's a great feeling knowing we're not turning away good customers anymore. Fantastic service!
Elijah Parker
Nov 21,2024ClearSale has been an incredible partner in our e-commerce journey. Their fraud prevention system is precise and reliable, ensuring we don't lose legitimate customers while stopping fraudulent transactions in their tracks. I can't imagine running our business without them.
Logan
Nov 21,2024One of the best decisions we made was switching to ClearSale. Not only has it helped us cut down on fraud, but it also boosted customer trust. The support team is always on hand and goes above and beyond to assist us. Highly recommended for businesses of all sizes!
R Mitchell
Nov 21,2024ClearSale's solution has brought peace of mind to our operations. Our approval rates are better than ever!
Adam Taylor
Nov 19,2024ClearSale’s fraud detection technology is second to none. It effectively identified and prevented fraudulent transactions without impacting legitimate customers. This balance significantly boosted our confidence in their system.
Pedro Devescovi
Nov 15,2024Con ClearSale mejoramos la tasa de conversión y bajamos los contracargos, permitiéndonos trabajar con confianza y sin el miedo a fraudes. Lo recomendaría sin dudas.
Robert Ramsay
Nov 14,2024Expensive. Useless support. Protection fails when you need it most (and you don't find out until after the fact). Laborious Processes. Support has no ownership or accountability with issues. Poor systems & integrations that don't work. I was a customer for 3 years and gave consistent feedback on these issues when requested. Nothing ever changed. I canceled my account 1 year ago, and explicitly asked for these periodic outcomeless survey requests to stop. Yet here we are again... isn't this a CAN-SPAM violation??
Adam Orloff
Nov 13,2024Hidden fees, poor customer service, atrocious system. 0/10.
Lucas
Nov 12,2024ClearSale’s solution has been critical for our business growth. Before ClearSale, we were manually reviewing orders, which took hours every day. Now, we can rely on their fast, reliable technology to keep our transactions secure while maintaining a smooth customer experience. We recommend ClearSale to any business that values peace of mind.
Memphis
Nov 12,2024ClearSale has been a solid addition to our business. Although there was a bit of a learning curve at the start, their customer support helped us every step of the way. We've noticed a significant improve in our bottom line. Great company!
Charles Richard
Nov 12,2024ClearSale's platform integrates seamlessly with our system, and we saw an immediate improvement in our approval rates. Our customers are happier, and we're not losing good sales to overly cautious filters anymore!
William
Nov 12,2024Since implementing ClearSale, we’ve seen a huge drop in fraud attempts on our site. Their system is sophisticated yet easy to use, and their team is truly dedicated to helping their customers succeed. We've saved thousands of dollars in chargebacks, which makes it worth every penny!
7300 Biscayne Boulevard, 33138, Miami, US
https://www.clear.sale/?utm_campaign=8915215-Trustpilot&utm_source=Trustpilot
Learniverse TV
Jan 21,2025Unhelpful, terrible support - and they’re gaming the trustpilot system… they used to have 2.2/5 stars but somehow are 4/5 now? Something is fishy here. They don’t provide anything better than Shopify and you can’t get money out of insurance claims. Terrible experience.