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ClearSale

Hosted by David Simmons

4.0 (181 Reviews)

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ClearSale offers the most complete ecommerce fraud protection, combining cutting-edge statistical technology with the world’s largest team of specialized fraud analysts for a balanced, comprehensive, real-world approach. Trusted by over 10,000 customers worldwide and touting a 99% retention rate, ClearSale is the first company to offer chargeback guarantees and the largest company focused on global card-not-present fraud prevention. ClearSale helps businesses prevent fraudulent chargebacks without interfering with the online shopping experience. As a result, clients can sell more, safely, even in dynamic or challenging international markets.

Protect your ecommerce, now.

Reviews 181

4.0

Out of 5.0

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DC
Apr 21,2021

Very poor experience working with David Fletcher and Brian Clarke. Typical salesmen overpromising and underdelivering. Great guys in the beginning from first point of contact to plug in. However, once all these issues started arising 1 week into Clearsales system, we had to call it quits. The VP of Operations came back offering to waive first month and saying that they would be able to resolve all the issues we were experiencing. I emphasized that they should've handled all this from the start so what makes me believe they will actually get it done. Clearsale messed with our sales flow big time and it was the biggest headache I've ever experienced working with any company. After cancelling with them, I receive an invoice in which I forwarded to David and Brian. Of course, they go MIA since I am not their client anymore. After multiple follow up emails on my end over the course of 5+ days, David Fletcher finally replied (not politely) after I advised that I would be taking this to their supervisor. This review would've been avoided completely if I would've just gotten one simple reply confirming not to worry about the invoice that should not have been sent to me. To top it off, we just got charged last night even though they stated we would not get charged. Pretty ridiculous. They really need to figure it out over there. Do not waste your time with them.

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Customer
Apr 20,2021

Absolute scam, standard Florida company operation... their service does nothing, it's just a sales trick. We tried to cancel the service and they are still charging our card and won't cancel the service. This is theft and this company is worthless. STAY AWAY

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Bob
Mar 16,2021

Great and easy to use - no chargebacks since we starting using Clearsale and very few sales are declined - thanks Clearsale

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wishrockrelaxation.com
Mar 04,2021

Not so happy at all with how my fraud case ended up. It's been quite a headache actually.

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theairpurifierstore.com
Feb 20,2021

We have partnered with Clearsale for a number of years. They are well priced for great value. They are very responsive to any issues we have on system issues or customer approval follow-ups we need. They've allowed us to focus on our core business competencies rather than spending countless hours investigating orders for potential fraud, as we did before. Overall an extremely positive experience and a pleasure to do business with. I would highly recommend them for your business.

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USA Optics
Feb 20,2021

This company has been wonderful for us... highly recommended

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Her Majesty's Jewels
Feb 20,2021

We have a great deal of confidence in our transactions because of ClearSale.

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Surpriseforyou
Feb 19,2021

ClearSale really cared about my business specific needs, and always went beyond to tailor it to my business.

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Dan
Feb 19,2021

Avoid ClearSale if you give care about your business. From the first sales rep, until the last customer support representative, every single Company represenative lies to the customer so they hear what they want to hear. 1. The worst customer support - They take many days or weeks to answer simple questions about your account. 2. They claim they will reimburse your orders until later they claim they will not. 3. Shady and unethical sales practices but unexperienced and incompetent sales agents. 4. Obvious fraud gets regularly approved by Clear Sale. Clear Sale is a waste your money and time. Thank God I demo'ed only two websites, I will bring my many dozens of sites to a competent Company who doesn't complicate and lie to their customers.

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M. Scott
Nov 14,2020

We have had a great experience with ClearSale and have used their service for many years across three businesses. They took the worry out of losing thousands to fraudsters and have always been there to help if ever we had any questions. I'd highly recommend ClearSale to any eCommerce store no matter how large or small.

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Jeff
Jun 24,2020

If they would not spam people like me I would not be posting this. Got many emails all not asked for by a marketing campaign I didn't sign up for and asked 3 times to quit getting emails. Apparently they don't listen. I replied to the emails sent every time to QUIT getting emails, so their response is false to this review. I am glad I may actually be off their marketing list now.

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Steven Mahoney
May 02,2020

We are at SistemmaCPAP have been using ClearSale for a year now and are very happy. We do not have a lot of fraudulent transactions, but having peace of mind is awesome. Their response time improved significantly after 8-9 months and now our transactions are approved almost instantly. I like that I can contact them if I need to get a decision on the transaction that needs to be shipped right away.

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Lucien Choucroun
Mar 24,2020

ClearSale is a company who are always there for their customers. Thank you, Luisa!

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alberto f resendiz
Aug 01,2019

Thanks Victor! great solution to ecommerce!!

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Alex Carvalho
May 03,2019

Great company. Amazing service. Thank you.

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MattLourenco
May 01,2019

Very good service. Crew is always on the ball and we're very satisfied!

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Jacobo S
May 01,2019

Excellent service

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Ryan Propoggio
May 01,2019

ClearSale is awesome!

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Emmanuel Ike
May 01,2019

I have been your Clearsale for the past few months now and to be honest, I am so happy with the service they provide and also I had some chergeback from the orders the approved but I got the full money back from ClearSale.

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Mo
Apr 25,2019

They do exactly what they say they will do, and they do it quietly and efficiently.

+1 786 526 0372 [email protected]

7300 Biscayne Boulevard, 33138, Miami, US

https://www.clear.sale/?utm_campaign=8915215-Trustpilot&utm_source=Trustpilot

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