Great experience great customer service from Gaz super fast got me in a car with in 7 days!! Would recommend
I have used concept a couple of times and the level of service is excellent the guys there will always go the extra mile for you. Great selection of cars to choose from and I test drove three before I picked the car for me. The after sales service is excellent I cannot recommend these guys highly enough
Absolutely brilliant service any question answered and sorted
2nd experience purchasing a car from this great car company, easy smooth purchase, thankyou Gaz and the team at concept car credit 👍
Daz was very helpful and friendly when helping us find the right car. Talked us through everything we needed. Would definitely recommend anyone to use concept car credit!
Fully avoid this company for cars at all costs. I’ve had there car just over 5 months and I’ve had nothing but issues with the vehicle. Last week the car fully broke down while I was driving and I’ve been informed today that it’s a mechanical issue and it’s costing over 1.1k to fix. and that’s just in labour alone. Tried to inform concept Car credit (Gaz) about this issue and explained that I’m in my full right under the Consumer protection act that I can request a full repair. I got told that I had only a 1 month warranty (which I wasn’t told about) and that I have to contact the finance company. I feel like the company have taken full advantage of myself and others as I can see on other 1 star reviews and I’m kindly asking for a full repair on the vehicle or unfortunately the financial ombudsman’s will have to step in. Again please avoid this company at all costs
Was excellent service from start to finish. Jamie was really professional, friendly understanding and able to resolve discrepancies which I couldn't sort anywhere else. Got me into my new car in no time. Top service and friendly staff and business.
Fantastic service would highly recommend 4th car I’ve had of them now. Quick and easy process 👍⭐️⭐️⭐️⭐️⭐️
Fantastic service. Really helpful staff that want you to get credit and the car you want. Firmly recommended. I travelled from London to Manchester to collect my car and so far she's driving like a dream.
The whole team are very helpful. Gaz and Kieron were especially helpful in finding the right car and being extremely patient with my constant questions. I ended up with a lovely new motor and a stress-free exchange. I'd highly recommend Concept Car Credit, and will definitely be returning again in a few years :)
Dealt with Becky was great would definitely recommend
Very quick decision helped me through every step even help me choose car got it done within 1 hour car ready to pick up next day brilliant service . We'll done
Easy to arrange with a better APR than most
Fetha has been amazing. Really friendly and understanding. Managed to get me a car i never thought was possible
Phenomenal experience from start to finish,very polite,friendly happy sales man,kept us extremely informed thought the whole experience, couldn't be any happier with our new purchase 😁
Yesterday i contacted concept at around 12.30 via phone then went there around 13.15. So helpful from start to finish, keiran was my salesman and he did an excellent job would definitely recommend them :-) i drove away the same day and i absolutely love my car
If it were possible I would give more than 5 stars. Great customer service, huge thanks to Keiron and Becky who helped us buy a car. They were the only one of many companies who looked at us as people, did not reject us for bad credit history and with full professionalism helped us finalize the finance of a car that we really needed because our family is growing. Keiron and Becky we are very grateful for your help, the best service!! We have never met such wonderful people before, you can see that they do it with passion and we will definitely come back to Concept Car Credit in the future!! I recommend them to everyone!!
Fetha was the best sales guy I’ve ever met looked after me profusely
Wonderful people, very helpful found me the perfect car for my family
customer
Mar 31,2025Can’t thank theses enough . Nice and easy process from the start . Sorted me car finance out with not the best credit. Thanks again