Excellent staff very helpful
Fetha was amazing and very helpful easy conversation
Quick and easy. Did everything they could to make sure I could get the car I wanted and I left a happy customer :)
Never even applied for a car finance but received an email saying I’ve been pre approved and just to give them a call so I can drive away my new car today! On the phone they rushed me through and said all looks good and they’ll be looking for the right car for me. Seconds later got an email saying I’ve been rejected. How on earth does that work?! Tried getting in touch for explanation but calls & emails are getting ignored, what an appalling customer service. If you’re thinking of using them read the 1* reviews first and you’ll notice they are all from people who left reviews a while after buying from this company. The 5* ones are immediate reviews as they give out vouchers for them. Dodgy company
Fetha great help with everything. Would recommend
Brilliant service
Great that the offer vouchers for reviews !! I'm yet to get a car just waiting until I pass my test but can't wait to use this company's deals
Gaz was an amazing sales representative he made everything easy and plain sailing. Always kept me up to date and was efficient with his service. Would definitely use concept car credit again.
Amazing staff from start to finish 👏
They provided a great experience, very fast and found me the perfect car!
Last Saturday I was asked for 200 pounds to reserve a car which I later found out was already sold. On Monday I asked for my money back and since then I have been putting it off I don't know why or what I did wrong. Now I am struggling to get my money back. This is my experience with this company. I hope this review helps you.
Excellent service
Very easy to deal with, straightforward application process friendly staff.
Great service, friendly staff and quick purchase. Very recommended
Honestly amazing what Becki helped us with. She was amazing and managed to help me sort out my previous finances and help me get an amazing deal. Would really recommend using these and asking for Becki. Will be back in 2 1/2 years to upgrade as long as she is still there .
This was my first ever car finance agreement. Becki, from concept car credit, has made this process absolutely seamless. From finding cars I’m interested in, being available around the clock to offer me advice, even to test driving the car and finalisation of the deal. I cannot speak highly enough of the service Becki has provided. 5* from me
Fetha and Gaz helped me quickly get a car, applied Wednesday and walked away with a a car the next day, great service
Excellent from start to finish. Service was fast walking away with a car less than 24 hours after enquiry. Gaz was polite, friendly and kept you informed at every step on the way through txt.
Very good service look after me very friendly nice coffee too
Dean mangan
Feb 27,2025Great experiance very welcomed looked after answered every question had to ask sorted everythink out for me actually made me feel like i knew them for years thanks fetha for everythink you did appriciated veey much