great customer service always go above and beyond to help me and always try to get me the best deals possible can’t folt the company 😊
I am very pleased though out buying my car laura was great I would recommend her again
Came to concept as my credit wasn't the best. Kieron went above and beyond to get me finance and the family car we wanted. Would highly recommend for anybody who's struggling with credit this company goes out of their way to help.
Laura contacted me to let me know I was Eligable to part ex my car which as the price of living has gone up was really good timing. She ran all the checks and booked me an appointment for the next day. I went in and saw Kieran who was really lovely and helpful and went above and beyond to make sure I drove away in a car which was going to be cheaper monthly for me but one I still liked. There was no hard sell from any of them and I test drove a couple to make sure I was happy. I'm about £100 better off a month and all done in a couple of days. I have a newer car which i like as well which is a bonus. Thanks guys.
Everything being done there by Team at large ticks all boxes and easily followed by Costomer needs
I really like the assistant
Great service gaz was great
Had no issues with the car I got. Team was friendly and helped me understand everything before I left. At first was a bit unsure with some bad reviews can’t always judge by a cover. But it shows regardless you’ll get them everywhere you go. Was able to take away the car straight away with tax and insurance and with out any faults. Thankyou :)
I am a very fussy customer when it comes to buying a car. The sales executive who was dealing with finding a car for me, Kieron, had looked before me travelling the 45 minute drive to make sure there was cars fitting the description I had given. There was plenty to look at but I was still not seeing the car for me. While Kieron went to look for some others on the system for me, Laura had come to introduce herself and got chatting about what I would like and what the car needed to make it stand out. She was very professional and explained everything to me in a way I'd understand it, as did Keiron. I test drove a car, which had not long been with themselves, with Laura and instantly felt very comfortable in it, was easy to drive, high enough for my disabilities to get in and out, had all the spec I needed and more and was lovely to look at. It was such an easy process with Laura to get all the paper work side sorted. She even went to speak with the main boss to see what deal she could get. She ended up getting me a discounted price on the vehicle which was absolutely amazing plus a longer warranty. I mean if you don't ask, you don't get. What's the worst answer it could be. Amazing service, very friendly, easy going and to get along with and all sorted there and then. Thank you again Concept Cars
Excellent services. Kiereon gave me a fantastic offer and was very helpful and explained everything thing and I got to drive my car home the same day
Fantastic communication, not pushy at all. Never dealt with a company with this level of customer care. I spoke mainly with Gaz. Top bloke.
Laura was fantastic from start to finish she explained everything so i knew what i was getting leaving nothing unexpected very happy with my car great experience thank you
Kieran sorted new car quickly and efficiently very impressed with service
Great member of staff help us to get the new car
Kieron sorted me a nice car out and made sure that everything was how it should be! Made sure I had my tax sorted and everything before I drove away! Thank youu just need choose a name for my new car now!
Laura has been fantastic with me. As soon as my car was available she called me and made the process very easy. Will continue working with her in the future. Very professional and efficient. The personal video sent was of great quality. It was the reason I picked the car. Well done team
The customer service from Laura was amazing, From the initial phonecall around 1030am I was driving home at 3pm after all the times i got told no, she made it happen
Excellent service from Kieran and Laura would use again
Cracking experience, I was after a new car and was looked after by Gaz top bloke got me what I wanted within my budget no complains from me would highly recommend 👍
Craig Sneesby
Jan 17,2023Laura was fantastic couldn’t be more helpful she was lovely and she went above and beyond so happy with our car thank you kindly