Jamie made sure I left with a car I was completely happy with and went above and beyond.
Kerion went above and beyond to help us. Really patient and excellent service. Really quick to get sorted and love our new family car!
Great customer service and very professional
Everything from start to finish first thing that did was take both our driveing licence s off us on the pretex to start the ball roleing even when we said we wanted time to think about the amount off finance and to look at other dealerships and told them we wanted to go away and think about it properly we still held there by them for another 2hours and felt that the only way we could get out off there as thay would not give us our licences backeven though we had stated we wanted time to think it over we ended up takeing a car we did not want just to get out off their. two days after takeing car it brakes down through over heating set it back told finance company we did not want it back that were fine with that till concept cars lied to themsaying that I had areadcto take the car back once the repair was done all I agreed on was for them to collect the car and take it to there garage when it was collected it went back with all the paperwork and two keys that came with it.that to me is a clear indication that the car was not wanted but now were stuck with a car and finance that we don't want.would never recommend them to any one
What a great experience from start to finish. I was lucky enough to have Keiron looking after me. I had had issues with car finance previously, he made everything so easy, not stressful, nothing was too much trouble and to be fair he dealt with the whole process from start to finish No stress for myself. Spoke with him on the Tuesday and driven away in my car today Saturday a very happy customer. Would highly recommend him to everyone. Many Thanks once again. I cant thank him enough.
I have been treated very well and I'm walking away with new car today I'm very happy customer
Love the service and all the staff are amazing 👏
Laura avey was absolutely fantastic I couldn't thank her enough for helping me with my vehicle, from the moment she phoned me that morning to going over and helping me I can honestly say Laura goes above and behond to help her customers I honestly cried when she told me I had been approved, never met someone so nice ever. I reccomend consept car credit to anyone they go above and behond for there customer thank you so much laura
Jamie was really good with us. Sorted us out from start to finish very helpful highly recommend, came away with a car the same day
Laura helped me so much I suffer so bad with anxiety she really put me at ease and made my day more comfortable. She did everything for me and helped every step off the way I couldn’t off asked for anyone better to help me get my new car
I lived 100 miles away and Laura was fab in helping me choice the right car and the right price for me. Nothing was too much trouble and I’ll definitely be back. Thanks so much
Gaz was amazing sorting it all out for me
Found me a car the same day, lovely customer service
Gaz was really good professional worked hard to get my credit line approved . Really happy with car.
Keiron was very helpful, polite patient and kind. He helped us with all the necessary information to make an informed decision. He offered our kids some snacks. Also gave us flowers for Mother's day.
Thank you to Jamie who was really helpful with supporting me through the process of buying a car. I felt at ease from the minute we spoke on the phone and even after buying the car. I would definitely recommend concept to anyone looking for a car and thank you again Jamie hope you enjoyed your malteasers 😂
Keiron was extremely helpful fron the very start to the end of the process. He also helped us out with all the documents we needed to make it a none stressful and speedy and will definitely be coming back when we are looking to change our car again. Thanks Jeff & Sue
Keiron was able to find me just the car I wanted. All within budget. I was kept well informed throughout the process. The garage itself was easy to find. The car was looking very shiny and clean and I was able to have a good look at it and have a little test drive to make sure it was right. They organised drive away insurance cover if it was needed, made sure I had the relevant paperwork to tax the vehicle. And I was able to drive it away within half an hour.
A thorough and professional service that really went above and beyond to help us get the car we wanted well below our budget. Laura couldn't have helped more to get the deal sorted. We Will definitely return when time to renew our car.
Vicky
Mar 30,2023Jamie was extremely helpful. Provided me with a range of options and made the whole process easy and simple. Thank you