Excellent and speedy service.
I have travelled with Cox & Kings several times. Their staff are always courteous and very helpful and try to accommodate specific requests, outside of the proscribed tour details.
Very helpful and expert advice. Our holiday experience was excellent great guides and representatives.
Excellence, in terms of service, quality of accommodation offered and value for money. Achieving what other specialist companies struggled to achieve.
James Noyes was always helpful, priced for items requested, no hassle and quick replies. Good knowledge of the area.
Service when booking was superb
I received helpful advice from a friendly agent who answered all my questions clearly and quickly.
This review is only for the booking process as we haven't been on holiday yet. Staff very helpful once I got to speak to them but hard to get through with a complex telephone menu leading to a 'too busy' can we call you back? This didn't happen so a further struggle with the telephone system.... If you want fantastic service try Audley!
excellent service through the booking process
Cox and Kings are excellent for customising a tour to suit the traveller's needs. They may cost a bit more but it's well worth it.
Every person I have encountered from cox and kings staff have been knowledgable, helpful and extremely polite
Helpful and efficient
Dealing with Roop Kumar has been a pleasure.He has booked good vacations over years. Always pleasant and friendly. Cox kings value for money.
Found the company to be very helpful and efficient.
Having enjoyed a wonderful trip to India with Cox & Kings in 2016, I have just booked tour of Sri Lanka. From the initial enquiry you are assigned a named consultant (and given their extension number) who is always available to answer questions. My consultant had visited the locations on the tour and was able to advise on a range of aspects. She was able to arrange for separate invoices for myself and the friend I'm travelling with (who lives in another part of the UK) and to give us a single booking so that we are able to check in together and sit together on the plane. I'm looking forward to our holiday, confident of a great service, knowledgeable guides and high quality accommodation. I thoroughly recommend Cox and Kings.
Review of Nick Field arranging holiday
Very impolite dealings with Cox & Kings to date
I arranged our holiday over the phone with Amit who was excellent. He was totally conversant with everything I needed to know and was an excellent and genuine salesman when he gently upgraded certain aspects of the holiday. By the end of the whole process of booking the holiday, I was really excited about our trip. I have yet to receive any documentation but assume that this will be equally impressive.
I would rate the booking procedure as 5* and will write a utter review once our holiday is complete.
lynne harrison
Oct 18,2018Very helpful and knowledgeable staff who were very polite and informative. I feel we are in good hands