Ordered iPhone 11 off this company and after receiving the phone with a loose battery that was shaking around in the back of the phone, I returned it, received again to see the phone cannot be used as it has a faulty battery that is not even supposed to be in an iPhone!!! After paying extra money to have a new battery put in they couldn’t even put in one that functions! Been so let down by this company as the iPhone was a Christmas present for someone. Extremely disappointed!!!!!
I can highly recommend this company. They are great to deal with . Sent e mails to let you know what was going on with your order. Very easy to deal with . Thank you so much
Great as always⁰
Excellent customer service,brilliant after sales service.I would recommend Creative It to everyone.They will not stop until you are completely satisfied
Great experience- would definitely buy from again
Excellent service, great personal attention, quick to answer any questions. The phone I purchased is like a brand new device, very happy with the purchase.
Great service, would recommend and use again
Great customer service. Prompt and efficient. Work carried out Excellent, advice and timeline spot on and would absolutely recommend.
Friendly and reliable support from the team with great quality products.
Great fast service
Friendly staff with great experience and answer any questions quickly and staff always professional
Great service, very professional, very helpful and great advice
Had an issue with a laptop I bought. The response was excellent. At my request they refunded me no problem and were very courteous. I would deal with them again
I've used Creative IT now for a number of years for both iPhones and Dell laptops. Price is always very competitive. Quality is top class with excellent Tech support should you need it. Evan is the guy I always deal with and he's never let me down.
Phone is perfect. Fast, great quality, but battery drains quickly
My son was very happy with his Iphone 11 and delivery was super fast once I had ordered it Thanks
Great working with evan and the lads from start to finish..very helpful all round,had a small issue and problem was fixed straight away with no hesitation.Would highly recommend this shop. Thanks
Friendly helpful service
The staff were so helpful in answering any questions I had and helping me choose the most practical phone for my needs
Chike Ebubedike
Dec 25,2023Service levels need to be improved on. Supply chain visibility is vital and needs to improved on too. If I make an order for a product costing nearly €1300, I should be able to track the progress of the order from payment to delivery which sadly in this case wasn't possible. I had to ring in before my order moved from 'processing' to 'processed'. Also, I wasn't provided a tracking number and had to ring again to be told if the order has been shipped or not. Overall, not satisfied with the experience.