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Reviews 862
Gracie Eason
Nov 22,2024Such clarity in explaining each situation of completion of documents and the entire process of disputing negative items. God sent me an Angel!! I spoke with Maurice, he’s the best and assisted me to get back on track with my credit. Thanks a million Maurice, and may God continuously bless you!!
Brothers keepers Red coupe
Nov 22,2024“Thank you for being so observant in spotting this problem.” “Your empathetic approach to my issue was really appreciated.” “Your communication skills are excellent and you are able to convey complex information clearly.” “You did a great job resolving my problem on the first call!
Logan Thompson
Nov 22,2024Good talker
JaTanya brown carrol
Nov 22,2024He was amazing made sure I understood exactly what was going on in each step
ANDRE
Nov 22,2024Amazing service and great communication. was able to give me the answers to all situations with no problems . I want to give a thank you to Gizeelle . Very professional
Latynia Mitchell Taylor
Nov 21,2024ZOE was great she took the time to go over every aspect about my credit. It was so helpful and getting the information I needed.
YM
Nov 21,2024HELP!!!. I was given the greatest service!!! So appreciative!!
David Ward
Nov 21,2024Katieann was amazing she helped me solve my issue an problems with eeezzz Thank you Katieann you are the best
Helen Skurzewski
Nov 21,2024The young lady I spoke with was kind, professional, and knowledgeable I had been trying all day to get answers and she was able to help with everything.
Robert Silberman
Nov 21,2024patient and informative. excellent
Pam Krasinski
Nov 20,2024The person that I talked with [ Christina } was very helpful, she stayed on the line with me till I was all set up, and believe me it took some time because I am very computer illiterate but she was there to answer all my questions and help me.
Anita Parras
Nov 20,2024The agent was helpful, respectful and patient in assisting me in the processing of requirements such as uploading my documents. She was also helpful in explaining the major issues of my credit problem. I truly appreciate agent Zoya in helping me out.
Heidi Cordova
Nov 19,2024My first interaction with your company was with Francine. She's professional, helpful and understanding. After the initial contact there was a mix up with the two charges for my initial payment. I emailed to advise of the issue and someone else replied after interpreting my email incorrectly, thinking I wanted a refund and stop my contract. Luckily, I contacted Francine and she was able to correct the mistake. Assuring me that everything will be taken care of per our initial conversation and contract. I worked in customer service most of my life and I understand that sometimes things get mixed up. I believe your company is providing a valuable service that will give me a second chance to have a budding credit score in the near future. All and all, thank you for your desire to help others attain their credit goals. A special thank you to Francine for her excellent customer service. Going above and beyond and making me feel like I'm in good hands. Heidi C.
Josh
Nov 19,2024Sudean the lady that helped me was very good at her job. She explained everything in a way it was easy to understand. She was very positive and really just made my day!
anthonydavis
Nov 19,2024yes it was great
Veta
Nov 19,2024Patient and helped making sure I got everything done right. Zoe was very thorough explaining every thing. Zoe was a pleasure to work with this morning
Robert Fritts
Nov 19,2024Zoe was really good at helping us through a difficult process and showed a great deal of patience during the phone call.
Sharon D. Belle-Render
Nov 19,2024I responded with 4 stars because the administrator/advisor who was working with me was compassionate, transparent and supportive in sharing information that will provide for me positive results to my credit report.
Lora Huemmer
Nov 19,2024The Representative was very patient with me because I was confused with everything especially, with what the other rep told me the other day. She was very helpful for walking me through the process to get updated. A big Thank you to her!
Joyce Impellitteri
Nov 22,2024The representative was very helpful and patient with me. He answered all my questions to my satisfaction.