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Cultural Care Au Pair

Hosted by David Simmons

4.0 (835 Reviews)

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Cultural Care Au Pair is the largest au pair agency in the U.S., celebrating over 30 years matching au pairs with American families for a unique cultural exchange and childcare experience. Host families choose Cultural Care as their trusted source for flexible, reliable childcare that feels like part of the family. Au pairs benefit from the largest network of Local Childcare Consultants to support their cultural exchange experience. Families appreciate being able to schedule up to 45 hours per week and up to 10 hours per day of childcare when they need it.

Reviews 835

4.0

Out of 5.0

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Daniela Gutierrez Acevedo
May 02,2024

I have a good experience with my host family :)

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Michelle Njau
May 02,2024

The monthly get together with other au pairs was a great way for me to make friends and not feel alone. The multiple options to have zoom meetings to speak about how we’re doing or events that we may be interested in. So far my experience has been a roller coaster of fun times and home sickness.

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Norma
May 02,2024

Kyndra was very helpful and responsive. We ended up matching with one of her suggestions!

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customer
May 02,2024

Supportive process

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customer
May 01,2024

We lucked out with more than an Aupair. We have a trusted teacher, family member, and life long friend who will change more than just our world! -Lloyd

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Giulia Agostini
Apr 30,2024

I’m an au pair with Cultural Care since 1 year and three months. I’m enjoying my experience a lot. I think that thanks to this opportunity I discovered new skills that I have, I earned a LOT of confidence and of course I improved my english. I think this is an opportunity for life, and the agency helps you in all the steps to become an au pair, from the begging to the end.

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customer
Apr 30,2024

We did not personally know anyone that had used an au pair, so we really went into this blind. Everyone in the agency has been so amazing and helpful. You are immediately connected with three different people in the agency, at least one of which lives in the area. They have been so quick to respond and help us whenever we needed it. We just matched with an au pair and cannot wait for her to join us in a few months.

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LAURA KATERINE GONZALEZ CARDEN
Apr 30,2024

It is a great program with excellents process. I have lived many beautiful experience here in United States, my host family is so kind with me and I am working a lot for improve my language. I am happy and also I think it is a good way for get the best version of myself. I have also received frequent support from my LCC and the program

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FredN
Apr 30,2024

Quality, and selection of available candidates.

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Melissa N.
Apr 30,2024

We are a new host family with CCAP. We had many agencies to choose from but went with CCAP because of their customer care. We found their communication, matching process, and availability of training/resources. Our first Au Pair will be arriving this summer and I will update about our experience then.

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Izabella Angela Sari
Apr 29,2024

My host family makes my experience great

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Tyler Johnson de Vries
Apr 29,2024

The company is extremely supportive and always there to help. The company is quick to respond and always has the best answers to our questions. I really enjoy working with this company.

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Host family
Apr 28,2024

The matching expert that worked with our family was excellent and always stayed in touch throughout the entire process to make sure our match was successful.

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customer
Apr 28,2024

This has been a lifesaver for us, we moved back home to St. Louis after being gone for a long time. It was during Covid, did not realize the schools were so backed up. The shortest wait of the time we could find was 14 months, and we had no idea what to do. So we had a nanny, she was really good, but unfortunately unreliable with her schedule, and that just messed up our work schedules. So I talked to some friends and somebody suggested a au pair, it has been wonderful. If you have the space in your house for it, I don’t really think there’s any other way to go. The cost upfront feels like a lot, but when you average it out, it is much more reasonable than paying for a full-time nanny or a daycare. Plus, in our opinion, the fact that we have somebody to take our kid around to the zoo and museums and the science center, etc. as opposed to just being a daycare with a bunch of other little kids is much better for his learning overall. So I really cannot think of any downsides with the program, if you have the space in your house, and you’re OK sort of figuring out how to incorporate somebody else into your day-to-day life….This is the way to go.

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customer
Apr 27,2024

Experienced and helpful LCC and Match Specialist. Hailey was particularly clear, patient, and helpful with my questions.

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customer
Apr 26,2024

Good experience

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Monique Esterhuysen
Apr 25,2024

My Host family is the best

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customer
Apr 25,2024

Is a good opportunity to meet new places and people and get a bit of different cultures. In the other hand this program has so many things to fix, starting from the health care insurance which is not good or affordable at all, LCCs that are not enough trained to help so many people, life in the US is extremely expensive for us and even more when we have to pay taxes that takes a 10% of that small we make. Families pay yearly thousands to the agencies, but it would be fair us receiving at least a good part from that to make it part of our salary, because at the end of the day we are WORKING 45 hours per week.

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Anhy
Apr 25,2024

Great experience with the family, the insurance coverage and the program in general

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Jen G
Apr 24,2024

My family has been using this agency since 2019, and the journey has been quite a rollercoaster. We've had the pleasure of welcoming three amazing au pairs into our home, two of whom joined us during a rematch phase. However, the experience has been inconsistent, to say the least. Before the pandemic hit, the au pairs underwent a thorough two-week, in-person onboarding process. Since then, this crucial step has been eliminated, and the impact has been glaring. There's been a noticeable decline in the understanding of the job and their responsibilities. When I inquired about reinstating the onboarding process, the response was dishearteningly casual: "the girls didn't like it." As a host, it's unsettling to have au pairs arrive at my doorstep unaware that they've signed up for a childcare role. Furthermore, the agency appears to operate with a one-person-deep approach to every task. When someone goes on vacation, communication becomes nonexistent. It's frustrating and leaves us feeling abandoned when we need assistance or clarification. On a brighter note, the Local Childcare Consultants (LCCs) have been a saving grace. Their dedication and effort in fostering relationships with both families and au pairs are commendable. It's evident that they invest the time and energy to ensure a positive experience for all parties involved.

1-800-333-6056 [email protected]

1 Education St., 02141, Cambridge, US

http://culturalcare.com

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