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Cultural Care Au Pair is the largest au pair agency in the U.S., celebrating over 30 years matching au pairs with American families for a unique cultural exchange and childcare experience. Host families choose Cultural Care as their trusted source for flexible, reliable childcare that feels like part of the family. Au pairs benefit from the largest network of Local Childcare Consultants to support their cultural exchange experience. Families appreciate being able to schedule up to 45 hours per week and up to 10 hours per day of childcare when they need it.
Reviews 835
customer
Apr 23,2024Reaching out periodically was great as it kept the momentum going for searching for an au pair.
Eva
Apr 22,2024I find the perfect family for me who want to share moments together. I really like the way they behave with me and support me in everything I can do !
Customer- NJ
Apr 22,2024The experience has been so easy I would highly recommend their program. The Cultural Care team is so helpfu, communication is clear and professional. They follow up often, which is appreciated considering I’m very busy.
Khanya-Boiketlo Dimpe
Apr 22,2024Overall my experience was good, I got what I wanted from it . I would say the pay is something I and other au pairs have complained about. We work too hard for too little.
customer
Apr 22,2024The company does very well throughout the application process as well as with the check ins when arriving in the states. The company needs a lot of work once a match has been processed. The period between matching and departure was extremely difficult to navigate. I felt as though the staff stopped responding as quickly and as effectively as they had been prior to the match
Ben
Apr 20,2024Cultural Care was very thorough in the application process to get signed up to be a host family. They thought of almost every aspect to help families determine what they are looking for in an au pair. During the search process, even though having only 3 connections at a time seems like a small number, it does help to narrow your focus so you don't have a wide net of connections you can't keep control over. The matching specialists were helpful with their calls each week as responsiveness to calls/texts in between the weekly calls to answer questions.
Maria Caetano
Apr 19,2024Cultural Care Au pair is everything you could ask for!!! A dream come true and a wonderfull experience! It just makes our hearts pump so hard with joy of having the privilege to have a family across the world that love like you are they own! Cultural Care helped me with that! Cultural Care is my big sister now!!
customer
Apr 18,2024Support and verification can be better. We've used cultural au pair for the past 4 years and it is helpful with finding a new au pair. However the LCC support has been inconsistent with our area and our au pairs reflect that they have to figure out alot of information by themselves. It is also noted that the driving ability of the au pair is difficult to gage as well. The driving ability seems to be self-reported and can be oversold by the au pairs. We found that we often have to teach them how to drive safely.
Anónimo
Apr 18,2024Me acompañaron te bien en el proceso, en usa hacen de vez en cuando reuniones para ver si todo anda bien
customer
Apr 16,2024Overall very informative and love the website etc, very trustworthy. Some of the communication has been lacking with the main people in charge that we have been communicating with. We often felt that when we voiced concerns they were not addressed
Jack
Apr 16,2024The process is fairly seamless and the network of Au Pairs is extensive. Finding Au Pairs to connect with on the website was a breeze. The profile was pretty easy to fill in. The au pair profiles and videos are generally thorough and relevant. The website provides good tips. We have a great local coordinator who was very helpful through the process. The search feature could be improved upon to filter on more characteristics relevant to a search (i.e. filtering out au pairs willing to watch fewer kids than will be needed for a given family)
customer
Apr 16,2024Like - portal to search for au pairs. Valerie the LCC was super helpful and knowledgeable
customer
Apr 16,2024The website has a terrible user experience and it would be extremely helpful to have a mobile app.
customer
Apr 16,2024I worked with both Carin and McKenzie who were very helpful and answered all of the questions I had.
Francesca
Apr 15,2024I’m very happy about my family, they’re so lovely and friendly with me, I feel part of the family
Arwen Noara
Apr 15,2024I love it here in the USA and with my host family! We come along so well! I also met great people and other Au pairs and I‘m so thankful for all of this. I really appreciate the support of Culture Care too!
customer
Apr 15,2024Family, culture, better in English
Luciana
Apr 15,2024It is a very complete program, you learn a lot every day and working with children is really fun. Of course some days I miss my country and my family a lot, but the experience here in the United States is unique! When I arrived here I was afraid that I would not be able to communicate in English, as my level was quite low. I have been living here for 100 days and I can already read, write and speak fluently, it's amazing! I have made friends and I have been able to travel a lot with my host family, there is no better experience than this to travel around the country and learn about the culture. I highly recommend it!
Tara
Apr 13,2024We’ve had good luck finding two great au pairs!
customer
Apr 23,2024the company can review the experience of the host family an how they want to be with the au pair, how is going to be relationship with her, how many things they are going to share.