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Cultural Care Au Pair is the largest au pair agency in the U.S., celebrating over 30 years matching au pairs with American families for a unique cultural exchange and childcare experience. Host families choose Cultural Care as their trusted source for flexible, reliable childcare that feels like part of the family. Au pairs benefit from the largest network of Local Childcare Consultants to support their cultural exchange experience. Families appreciate being able to schedule up to 45 hours per week and up to 10 hours per day of childcare when they need it.
Reviews 835
customer
Feb 24,2024Efficient, knowledgeable, very pleasant to work with!
customer
Feb 24,2024Cultural Care is great about offering as much, or as little, support as a family needs to find and match with the perfect au pair. This is our 4th time working with them and we have enjoyed our experiences throughout. Our local childcare consultant has also been great - very informative and supportive.
customer
Feb 23,2024Cultural Care Au Pair makes the process of finding an au pair for our family a seamless one! Their website works well and has helpful filters when starting your search. We have been using them for 5 years now!
customer
Feb 22,2024They could do better in making sure that aupairs have something to do besides work. Having friends, activities … the aupair meetings once a months aren’t cutting it tbh. And when you’re so far away from your family a “work-life-balance” and friends are very important.
customer
Feb 22,2024My family is really nice. I feel so comfortable, I love taking care of the kids and I already have really good friends.
Shakirah
Feb 22,2024Been here for 3 months and it's been the best 3 months of my life with homesickness and all I overcome that . The host family has been made me feel so comfortable in many ways I have a good understanding and relationship with them and I adore the kids so much . America has been great for me it took some time for my to adjust to the food and the weather but it's been wonderful!!
Jess
Feb 22,2024I think that this week payment is a shame, it’s a long work journey for a small payment, it’s not fair!!
A new customer
Feb 22,2024My local care connect rep is amazing. The process was clunky to get this far. Lots of hand offs to different people in different phases of the process, constant text messages and emails. Additionally, I requested a super check list many times and I am positive one does not exist. Our match coordinator continually called me despite asking them to communicate with myself and my partner. We are now getting text messages and emails that we have late balances when we just matched in the system yesterday. It often felt like the match coordinator was getting a commission as she pushed us to match faster than we were comfortable.
Erika Moreno
Feb 22,2024I feel very good with my family and I'm having a good experience here
seattle family
Feb 21,2024Our local LCC has been SO helpful and responsive. Really helped us navigate a process that was new to us and gave great guidance. The whole process is so well thought-out and streamlined. Highly recommend! I do wish there were some additional filters when searching for au pairs that could help narrow down the candidates.
customer
Feb 21,2024We have appreciated the support and information provided.
customer
Feb 21,2024Everyone was very responsive and shared step by step expectations during our rematch process.
customer
Feb 21,2024Thank you, we would highly reccomend.
customer
Feb 21,2024Luciana was wonderful as a our matching specialist and we were so grateful to match with our au pair quickly and easily! Such a great agency for a family that is new to this process.
Valerie Pouyadou
Feb 20,2024This experience is amazing
customer
Feb 20,2024We recently matched with a new au pair and after the matching occurred the matching specialist informed me that because our au pair has a bit more limited English there is a chance her visa will not be approved. She also said that I should be spending additional time with my au pair on video calls to teach her English. I was very surprised to learn this. Had I known there was a risk of visas not being approved I would have potentially gone about selecting an au pair differently. My entire family was involved in this process and our timeline is tight for the au pair's arrival - leaving us little time to re-match with someone else. Plus my kids will be affected if this person is not the one that arrives b/c they are also invested. In addition my husband and I work full time and have 2 young children so we don't have time to "teach" someone English over video calls, especially when there is a significant time difference. We plan to stay in touch with the au pair and communicate frequently before arrival of course, but the added stress of teaching her English to improve the chances of her visa being approved was something that was extremely surprising and felt very out of touch with the realities of life.
Miriam K.
Feb 19,2024Although it took us several months to find a match with an au pair, Cultural Care made sure to connect with us personally multiple times to check in, give us advice, and generally keep us encouraged as we navigated the process. We are also pleased with the local coordinator who puts a lot of work into ensuring host families and au pairs in the area are supported. Nice to have real faces and names to put to the agency when help is needed.
Christie Truscott
Feb 17,2024Ease of process! So easy
Simona Opluštilová
Feb 15,2024never again!! terrible agency!! other agencies are able to pay for your tickets if you leave home earlier. I have a very serious reason why I'm leaving early and they didn't pay for my ticket. they behave disgustingly without empathy
customer
Feb 25,2024We got our Au Pair via Cultural Care Au Pair and very happy. Good website to do very specific search with many filters by age, languages, experience, country etc. our LCC Callie is fantastic. Seems like efficient operations with low overheads.