This is just a quick message to my fellow photographers, if you are in the marketplace, for anything connected with photography, or associated accessories, do yourself a favour, and contact the guy's at Dale Photographic, I recently had the pleasure of purchasing a new Canon Len's from them, however at the time of placing the order, the Lens was unfortunately out of stock, during the period awaiting delivery, I received regular updates, in my opinion this was far beyond my expectations. Therefore on the basis of my experience as a customer, I would have no hesitation in recommending Dale Photographic, and look forward to doing further business with them in the future. In todays society, too many people are keen to criticise, but reluctant too praise, so on this occasion I am happy to report that praise, is well and truly justified.
I was waiting for some sweet deals on Black Friday for the Fujifilm X-T3 and 2 lenses and found the best offers at Dale Photographic. So, I have purchased the X-T3, the vertical grip along with the 23mm 1.4 and the 56mm 1.2. Cheaper than the other competitors. However, from all of these products only 1 lens was in stock. Probably because of the Black Friday and high demand. Took 1 week to get all my gear but there was no rush. There was also a small glitch at the checkout. When I have purchased the X-T3 along with the grip, the £100 discount for the grip when you buy it with the X-T3 didn't come off, so I've paid the full price for the grip. I've contacted them and they have refunded me £100. Hope they've fixed the glitch, so others don't have the same issue as I had. Really happy with my purchase and with Dale's quality service. Gonna buy more in the future.
Excellent service and fast delivery
Excellent personal service with very efficient comms and delivery. Great prices too.
Very prompt service and excellent price.
Great service, can’t fault them.
Excell3nt service
Excellent, as always
The battery charger is the wrong one but not expensive to buy another
Excellent service, goods shipped promptly by courier and arrived next working day, everything as described, great price. I would recommend without hesitation.
True to form item delivered the next day.
Fast order pickup, dispatch, and delivery; very very prompt! Their website is nice and cleanly designed, lots of information on the piece equipment you are after. Nice touch, particularly from a smaller company, is they allow you check out as a "guest".
Excellent professionals to deal with and keen prices! I had a phone query that was dealt with efficiently and very speedily. Ordered Nikon lens on Black Friday and, despite them obviously being very busy, it arrived Saturday morning - Brilliant. I shall use them again.
Excellent service and prices - patiently answered my questions
Easy to use & informative website with great offers
great product very fast delivery.
very good, next delivery and delivery time given, although i would question the size of shipping box and the amount of bubble wrap needed to fill the box, reckon i could have go 10 of the items in.
Great service, packaging and delivery. Also good advice from knowledgable staff when you need it.
Easy to order and quick delivery. Very pleased with service
Nick Hood
Dec 07,2018Dale Photographic were fine, keenly priced and proceed the order very promptly. Packaging was a little amateurish (waaaay too much tape) and the DPD pickup service was a real pain, with inconsistent requirements for picking up the package and a really unhelpful "Well it's in the small print of the terms and conditions" when arguing about what kind of photo ID is required. I'll use Dale again and would recommend them but would press them to try a better shipping firm.