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Reviews 614
Debra
Mar 13,2024I appreciate the food that is delivered for my Shilo. I appreciate each and every time I call that an agent is professional, kind, and caring to answer my inquiries. Thank you Darwin’s for being one of the best parts of my fur baby’s life.
Joel
Mar 13,2024They've always been super helpful managing deliveries or changes to our order. Also, my dog loves it and I feel good knowing that I'm giving him very high quality food.
Lynda Self
Mar 13,2024Food is the best. Anytime I have needed to contact Darwin's (which truly hasn't happened often) their customer service is polite, responsive and quickly deals with whatever the issue was.
Barbara
Mar 13,2024Love how my Hank kitty is so healthy. I have seen his siblings at there home and quite a difference. He’s bigger and fluffier. He is our resident mouser and house cat.
Melinda DeBruler
Mar 13,2024Excellent customer service and quality products! Also excellent communication when something new is coming or there are issues or news team Gary takes time to message customers. That is class!! Also Dan Carow is an excellent representative of Darwin’s! Good man! Thank you!
Sue
Mar 13,2024The new shipping system actually keeps the meat frozen. we live in Arizona so that's very important to us.
Mia
Mar 13,2024Love the quality of the food and timely deliveries. Our pup loves the food and she’s picky. ♥️🐾
Theresa
Mar 13,2024First of all - my dog Asher absolutely loves your food. When I first adopted him he had flea dermatitis, bad breath, gas and was recovering from TPLO surgery. He was being fed a horrible kibble that he wasn't thrilled with. I needed to start healing him from the inside out. After switching him over - he gets excited for his food, his coat grew in and two years later is soft like a puppy! His gut health is amazing as well! All my orders arrive on schedule and never any packing issues. Just super happy with Darwin's.
Lisa
Mar 13,2024My cats have been eating Darwin's turkey for six years. They are very healthy, their coats are plush and silky, and they remain excited for mealtime. Our goal is for our cats to have a life that closely resembles how they are designed, which excludes kibble.
Jeanine
Mar 13,2024I LOVE THEM!!!! I have been a customer since around 2018. They have never given me any issues. When food arrived late due to the shipper issues, they always sent t replacement box immediately due to the the food being defrosted. In fact in 2021 they went ABOVE and BEYOND and did something super special for their long term clients and had pictures made of our pups!!! LOVE THEM... BY THE WAY MY DOGS GOBBLE UP THEIR FOOD EVERY DAY!!!!! My girl pup chatters her teeth at dinner and breakfast time LOL
Robert
Mar 13,2024I never have to think about it. The meals come on time and consistently. The meal pacs are just right size for my dog and so easy to serve. Great nutrition keeps her coat shiny and her weight stable.
Christina
Mar 13,2024Cats love it. Repeat delivery is so convenient. Product is clean and healthy.
Aneta
Mar 13,2024some packages comes over frozen ? i think, when i open it ,it is grey, not pink. Thank you :)
Mona
Mar 13,2024Easy order/shipping. Healthy doggy.
Stacy
Mar 13,2024I absolutely love the quality of the food from Darwins. When I first brought home my Bengal kitties the breeder strongly urged using Darwins if I was going to purchase raw food. I started with Darwins and switched a couple times to different raw food companies but eventually came back to Darwins. The quality is unmatched and my cats prefer Darwins over all other raw food. My ONLY complaint is their website needs an overhaul for a more user-friendly experience when ordering food. It's an absolute cluster-circus clown-show anytime I have to update an order. Please fix this!!
Jolene
Mar 13,2024Timeliness is amazing and the food quality my cats love it. Always begging for more.
Wanda J. Thomas
Mar 13,2024I started feeding Darwins 6 years ago when my Cairn Terrier was diagnosed with diabetes. He has never been healthier than he is now even with insulin twice a day. This food is so easy to use and it is truly 'raw.' The customer service is excellent. The only issue I've ever had was shipping and they replaced anything that was thawed without question.
LB
Mar 13,2024We have two 15 pound poodles. We have used Darwin's for years. We do lightly cook the food and the girls are always happy to eat a warm meal of Darwin's. And these girls are picky about EVERYTHING. One of them is almost 18 years old. I am a health care practitioner and feel they have the most nutritious and well balanced formulas on the market. I am on auto ship and the website is easy to use and easy to change the date of shipment. Darwin's has excellent responsive customer service, if I ever need them.
Happy
Mar 13,2024My dogs love the food and I know it's healthy. I've used this food for years with multiple dogs. However, this last delivery, I had to wait an extra day for my order to arrive and wasn't told that they had to send it via UPS instead of their delivery. I wish they had let me know.
Deborah
Mar 13,2024I've been able to choose the the food my cats like. The food arrives on schedule and is still frozen. It is easy to communicate with Darwin's when I have a question or change to make.