I needed assistance with an updated copy of my lease. I reached out to their support desk and was assisted by Staci. She was very responsive, and provided the needed update documentation immediately. Furthermore, the document needed 2 minor revisions and she did those too promptly without any hesitation or asking questions.
very professional service. explained all details.
Grace was very helpful and patient in providing me all the information I need to make my decision to go with Davinci Virtual. The support services were responsive and kept in informed as to the status of my application through approval.
Staci answered my questions very promptly and efficiently. Excellent customer service.
The customer service / set up people are not friendly. Not a good service.
Grace made the process easy, clear, helped me understand everything and answered all my questions! Top quality customer service from Grace, and she made sure I was fully informed of everything I needed to know so I felt totally ready to rent a virtual space. Fantastic!
Nice work by the entire team ! Responsive to all of my questions and concerns. Especially Weslie ....thank you again!
Great customer service! They make the set up process easy to understand. The office space is professional and in a great location!
Everyone was professional, courteous, and efficient. Thank you.
I've been waiting about a week and paying yet I still don't have an active account. I have mail heading there that will be returned due to this
I wasn’t happy with the notary team. I had to obtain a copy of my application so I can notarize on my own . The secretary was superb, extremely nice and helpful. She made sure everything coordinate so I get the address within days.
communication is very important
I just signed up with Davinci today. The process was smooth. Briana not only answered my questions but she was professional, friendly, attentive, and made me feel comfortable even with my communicative mistakes since I'm new to the business world. In addition to the virtual office being in a great location, I was met with great customer service and kindness during my tour this morning. Afterwards, I knew I chose the right virtual office for my business. I called Briana to get started after the tour and she called me back in less than an hour. I'm looking forward to working with the Davinci team!
I only recently signed up for a virtual office through Davinci, but I found it to be an easy process. Staff were very responsive to any questions along the way. I was able to get everything notarized and complete much quicker than I was expecting.
Whenever I call the office everyone is attentive. They know exactly what they are doing and that is reassuring for anyone who is about to venture into the world of business.
The person dealt was very nice but I still having issue with notary system. It is not working for me.
Regarding my recent experience— Wow! Thank you Staci! Your customer service is EXCELLENT!!!
Charlyn Harmon was amazing at helping us get through the initial setup process. She was on top of things until it all got finalized. Thank you Charlyn!!
Mary and Charlyn were amazing. they made the process a whole lot easier.
Paul Burghardt
May 17,2024Process has been difficult and cumbersome. I have had to email representatives repeatedly to get information and for next steps. Over a week later and still not set up.