I must update a previous review. I wanted to give Davinci Virtual Office credit, especially Takneisha Mason, for giving me a sense of peace and working vigorously to take care of my concerns. Davinci Virtual Office is a trusted business and source for anyone looking for a location for mail & meetings. 5 Stars for you all.
Gracious and timely service
Placed an order on 11/11/22. Turned out the address shown online wasn't a complete address and had a mailbox num associated in front of the Suite number. come on! This was nowhere mentioned. The further process took almost a week. Their online systems wouldn't work & continue throwing errors. Not a pleasant experience. My LLC got registered with an incomplete address.
Smooth service. Open communication, and good follow-up. Easy access to help. Great job, Davinci!
Smooth transactions and friendly and knowledgeable reps
Easy process and quick to obtain an virtual address
The experience was quick, easy and affordable. They get you want you need without the extra paper work. Ala Mallah, to the online notary -all the services were superb.
it was a more difficult than usual to set up but it eventually worked but everyone was nice and helpful
So far so good! Only issue I have is with the address number on the end! The IRS can not put any characters so they had to No515 instead of #515! Just hope I don’t have any problems with inconsistency
The services aren’t all included listed. You paying for a set up fee but you doing the setting up yourself.
Misleading information about costs and mail forwarding. Feels like a dishonest organization frankly with one price stated and then costly add-ons.
Using the DaVinci office was a great experience the receptionist greeted us took us straight to the office asked us if we needed to utilize the Wi-Fi or the monitor and she let us know that she was there to help us along the way the office setting was nice clean comfortable chairs nice round conference table and they also have free coffee donuts and snacks it was a nice experience and a great day at the office
Nothing is set up. Seven days ago I meet with a notary and my account is still incomplete.
Couldn't get the notary part because I don't have Chrome on My HP laptop, but between My android and their help they figured it out. I appreciate ALL the help now on My way to the next step to being My own Boss.
You guys have giving me a chance at my dream.
Even though I never got to use your services I can say with every fiber of my being that davinci is at the very least a dignified company that cares about the customers and to me that’s the most important part.
The Notary process could use some streamlining. It became an agrivation.
We have been with Davinci for several years and when we needed a receptionist for another business we immediately went to Davinci. Your set up was easy and very professional
Two weeks later I'm editing my review - Once Takneisha, the customer service team lead got involved things moved a lot faster. She was committed to fixing our issue and had a sense of urgency about it. Once we identified what the problem was (OUR firewall!!) we were able to get it fixed so that the system worked for us. We still ended up paying for over a week when we couldn't use the system, because their billing team is RIGHT on top of things, and I'm still pretty annoyed at the customer service rep who clearly was unconcerned that our system wasn't working, but Takneisha was awesome and everything is now working fine. Although your billing department was right on top of things and billed us right away, after over a week our number is STILL not operational. Customer service is non-responsive (doesn't return emails or phone calls). Issues are not resolved. Our number is STILL not working.
GARY COBRAE
Nov 24,2022From 1st contact and all through out the whole process Briana Hunter and Char Harmon were right there with answers to our questions and worked with us during the set-up process. The location we chose is close to us and very prestigious with a lovely floor where the suite is located. We are working from home and vacated offices we had in Studio City, so this works out wonderful. I recommend this to anyone who wants to make an impression. Very nice services also included.