Great customer service, great website, perfect and speedy packaging. Love this place.
Great products! Great staff!!
The staff is very helpful and it is local.
High end. High price. Special clientele. Intense customer service.
Great selection on anything you’d want, but not everything available in both stores. Knive sharpening is on the expensive side, but very professional - they know how to handle knives. Ordered something, but no follow-up on delay, otherwise I’d given five stars.
Stopped in on one of first days open in Belmont. Lovely store and extremely nice and informative owner(?). Beautiful, special fabric for tablecloths in back and lots of great items for foodies and regular folks like me. Will be back!
I think the sales people could be friendlier...
Such a wonderful store with so many beautiful and well-made kitchen and serving items. I have found so many amazing treasures here. Their customer service is incredible
Excellent quality tableware. Shipped quickly, packed with care. New customers might find Didrik's blog helpful. A fine store that I recommend highly.
I finally found the Alessi dressed spoon that's available at a good price in the US. I lost one and am glad to replace it. THANK YOU for the fast shipping and beautiful packaging. Was very pleasantly surprised.
Had an excellent experience once I found the item I wanted.
love the Sabre cups I ordered- they are exactly what I saw and they arrived as promised
My son is a new chef. He's a lefty and needs specific attributes in a knife. Knowing it was going to be expensive when he found the correct one, I took a deep breath and started to search. To my amazement, Didriks made the process easy. I can't wait for the holiday season to present him with his first professional knife.
Great staff who offer solid reasons for recommendations. Great service and follow up
Besides having beautiful and useful items at Didricks the staff is very pleasant and very helpful.
beautiful story.
This store is fantastic. They have an enormous selection of beautiful and unusual items for the home. I found them online when I was looking for a special gift, and was fortunate to be able to stop into their Newton store when I was on a business trip. Customer service was also perfect: not hovering but immediately available. They helped me with my purchase and boxed it up for shipment to my home after I left. Item arrived quickly and the recipient was delighted.
I brought in two large Wusthof and one small Faberware knives to be sharpened. I picked them up two days later and they were like new! I am extremely pleased with the timeliness and results of Didriks' knife sharpening service, and definitely recommend it.
Sayeri and the staff at Didriks on Washington Street in Newton are terrific. They spend time discussing the best product for my needs and they are exceedingly fun and polite to deal with!!
Laura
Dec 17,2017I purchased flatware. I initially ordered five different patterns, one place setting each. I needed to feel them. My order arrived promptly, well packaged. I tried out the handling of each, repackaged what didn't work, called in an order for what I wanted and returned what I didn't want. Truly straightforward and simple. My flatware arrived promptly, my return was received and credited promptly, and I'm happy with the product, enjoyed the customer contacts with Megan - she remembered me, my order, my return, everything! Great job everyone!