Good advice and honest service, couldn't recommend highly enough
I needed to exchange a gift blanket for a different color and it was a very smooth process, they ordered what I wanted (and even what they thought I might want) and it was solved. Great store!
I ordered through the internet. The staff were helpful for questions as well as returns. The items were wrapped so well that they arrived in excellent condition. Their website was easy to navigate.
Just purchased two additional Match Convivio dinner plates. The plates arrived individually wrapped with a protective covering in just a few days.
This shop is excellent. Truly excellent. Things were packed with great care and efficiency and sent promptly. And, in my case, all the week before Christmas when most shops were in chaos.
Quickly shipped and very well packaged! Thanks
The website was easy to navigate, I looked for a business near my daughter so it would be easier to resolve any problems. I placed my order just days before Christmas and expected the gift would be late however it arrived in time and she loved her cups. They were securely wrapped too.
We LOVE our new wine glasses and they were superbly packed when they were delivered to us on Christmas Eve! Just in time for our Christmas Day dinner! Thank you Didriks.
I shipped a gift, but there was no space to include a message! This is my only complaint. Thank you.
Very efficient,courteous,and my order was delivered before promised date.
Ordered barware/stemware; it was well-packaged, I got email notification of shipment, and it arrived in good shape.
My order arrived the day after I place it, I was surprised they got it packaged and out the day I placed the order. I'm sure I'll buy more online in the future, and I look forward to visiting one of the stores when I'm in the Boston area so I can see everything they have.
Could be high in some prices, but all the stuff worth the visit The staff are really professional and customer oriented; going far and beyond I will be back without a doubt
I am never disappointed at Didricks. Quite the opposite.
This is a wonderful gem in Huron Village, and I hope it stays open forever. If you happen to be a fan of Chilewich products, you will be entering heaven. But they have a myriad of other stylish and classic goods as well. The customer service is phenomenal.
I stopped in to find a replacement glass for one that I had broken. The staff was very helpful and pointed me right to the one I was looking for. Not only did I find that and a replacement, I found a replacement to one I thought was discontinued (that I had broken in the same incident) as was able to re-complete my sets. I will definitely be back for further glassware purchases.
I received better customer service experience from other vendors.
Great customer service, and I got my delivery with plenty of time to spare for the holidays.
The sole salesperson was busy unloading shipments so was not exactly attentive or particularly welcoming but I prefer to wander around on my own anyway.
Vicki
Feb 23,2016The staff were very pleasant and helpful plus they had a great inventory of fun items to choose from.