brilliant chat support to select the right product, decide about size and then purchased directly from the chat.
Beautiful jeans, with the perfect length and fit for me, and a swift delivery. Very pleased.
Great personal service (thanks Ana) and size recommendations. Was thrilled with the purchase. Although pricier than others, they’re a fabulous fit and quality
Amazing service. I forgot to apply a discount code and the team credited my card with the amount I would have saved quickly no questions asked.
Great customer service. Very quick to respond and extremely helpful. Lovely experience
Absolutely obsessed with the Minnie Jeans and jumpsuits!! Great fit and superb quality!!!!
The customer service support from Ana was exceptional! So helpful, so attentive and fast. Like service I have never experienced and I shop a lot!
Always there to help with any queries.
I pre ordered jeans that were due in January, which then changed to February and then changed to March. During this time there was absolutely no communication from the company to keep you informed - I found out the changed expected date from the website. Poor customer service.
Fabulous jeans and customer service is really first class.
The service provided by Ana via What’s App, in my quest to find the best size and fit of jumpsuit, was exceptional. I ordered the Cassandra in two different sizes, as I’m in between sizes at the moment, unfortunately, one was a bit too small and the other a bit too big. Because it’s such a fitted style, it was important for the sizing to be perfect. I’ll go for a less fitted style, suggest sizing up.
I love the outfit. I ordered it before Christmas but didn't realise this was a pre-order item (I didn't see this when I was paying) so had to wait until February to get it - obviously I was disappointed. However, it was worth the wait as the item is fabulous.
First class service excellent communication. Very impressed
Can not believe I got this jumpsuit soooo cheap in the sample sale. I already have a different colour and it was a heck of a lot more but soooooo worth it, I wear it often, constantly complimented on it, the style, the fit, so I was itching to get another colour and as though by magic Donna Ida had a sale🎉 Delivery was quick and I was constantly updated by both Donna Ida and the carrier whilst on its journey to me. Packaged well, great box, lovely message inside. Totally chuffed. Love me a bit of Donna Ida, I now own 4 of their jumpsuits and all are incredible.
Really flattering outfit! Many thanks
Absolutely love my new purchases, the whole experience from ordering to receiving them is first class. Makes you feel special
Great jumpsuit and customer service
So happy from ordering to receiving and now looking forward to wearing such fabulous denim
As a fan of Donna Ida I was excited to shop the sample sale and received my gorgeous jumpsuit today ! Can’t wait to wear it 🥰
Kerry Collinge
Mar 11,2025Valentina is amazing Clothes are amazing