The best quality of jeans and the best customer service ! Highly recommend for everyone who needs a good pair of jeans
Speedy delivery, gorgeous jumpsuit fits lovely and beautiful denim shorts.
Ana was extremely helpful.
I have bought a few items from Donna Ida and can highly recommend. The products are beautifully made and always fit perfectly. The customer service from the team is exceptional. Ana looked after me this time and went over and beyond me to help me with my beautiful purchase.
Quick delivery and great customer service
Always great quality tee shirts. That’s why we had several repeat purchases. It was really good customer service. Another amazing experience with Donna Ida.
Terrible customer service- no update waited over 2 months for a delivery despite taking payment. Had to chase for updates- requested refund but still nothing. Had to get refund via my bank. Never again
The personal contact from Annalise and Ana made the 8 week wait - for my pre ordered Minnie's - less painful
The jeans are so so so long that I’ve had to pay to get them taken up (I’m 5ft 6 - so pretty average height) and they’re already expensive jeans! However they do fit well on the top. I’m curious to see how they wear as they also seem to be quite stretchy …… we’ll see!
The best customer service I have ever had. Ana was extremely helpful with my orders, as I was new to the range and struggled to get the right size. Got there in the end and I am so happy with the purchase of two new jeans.
Best customer service and THE best jeans and jumpsuits! Love everything
I needed a different size so sent original one back and requested exchange. All done very smoothly and am very happy.
great service and fabulous jeans.. like a second skin.. superb!!
Brilliant service, I have my own personal contact which makes the process so easy :))
The customer account rep, Annelise, was brilliant at helping me return and re-order! Thank you for a first class experience!
Super customer service from Annelise, through the purchasing and delivery process. Thank you for your time!
Purchased a jumpsuit and waited a week as I had not received my item so I contacted company directly. I was Informed that the order was not available as they had oversold and I was so disappointed. Communication was great and the refund was processed quickly but I was just very disappointed that I didn’t get the item I had purchased as it looked great. 😊
Love the quality of this sweatshirt but the black is a faded washed out black
I ordered a fabulous jumpsuit that I was looking forward to wearing over the holidays. I Chased it up as it hadn’t arrived . Told it would be shipped quickly now they where behind with orders in the warehouse so I was really excited it would be on the way Then an email later to say they had oversold it I was gutted. Not really what I was expecting from order to non delivery - just disappointing customer service
Deborah
Feb 11,2025Bought a gorgeous, long sleeve, black body suit. So comfy and stylish can’t wait to wear it on repeat.