Was vary please with the information that I received. Answers my questions .I also felt at ease and comfortable.
The appointment was punctual the representative was efficient and very timely
It was a great experience! Robin was awesome! I have been a member from the age 18 and I have never had a bad experience with Dort Federal Friday Union.
The State Rd location is always extremely helpful and professional. The receptionist Makenzie greeted us and made us feel right at home. You can tell as soon as you walk in that the leadership in that branch is stellar and they really care about their staff. Great leaders produce happy employees. Makenzie was waiting for us and had everything ready as soon as we stepped up to the desk. The branch felt clean and safe during this pandemic.
Very efficient and time saving process, much appreciated.
Excellent. Quick, easy, fast...
I had to wait 35 minutes after my scheduled appointment before I was allowed to speak with a representative. The representative I spoke to was very kind and helpful.
I really liked having the ability to scheduled my appointment, it was really quick and in less than 30 minutes I was out of there with my response.
Able to make appointments to meet with your customer service is the best way! Otherwise you do NOT employ enough to assist at our Lapeer branch, way to long of wait times.
Ease of making online appointment. I was promptly taken care of. Great experience!
When I showed up for my appointment, I was seen almost immediately. My loan specialist was clear and concise, answering all of my questions, and was extremely helpful. Usually taking out a loan can be very stressful, but overall it was a very good experience. I will definitely be looking to Dort Federal for all my family’s future lending needs.
The customer service representative was very nice. She was helpful with loan information that I may need in the future. As a Bank Manager myself I would have been very proud if she was a part of my staff.
Very efficient and quick. Always friendly. Good rates.
I was in good care with Mrs. Robin Cambell. She took care of my needs and everyone that was involved...They resolve the issue. I was very happy with the service.. Thanks to everyone Sharon Estep
Fantastic customer service! Came in to open my daughters first account, everything went smooth and fast.
Great experience. Opened my sons 1st ever bank account. Regan made it fun, easy, and explained everything to him. Happy customers here. Thank you for the experience!
We were very pleased with the kind and professional service we received from Dort Federal C.U. Always treated respectfully :) :)
She was courteous & helpful & explained everything to me in regards to opening my business account!
As always l, Deanna was very helpful and pleasant!! The lady who closed the loan was also helpful and I apologize for not remembering her name
David Eichelberger
Aug 06,2020I have always received great service