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Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Reviews 848
Urna Baagii
Sep 16,2024Never were customer with them. But just received renewal reminder email. Feels so suspicious and unsafe. Will report this company to the Authorities.
Paula
Sep 10,2024I DO NOT RECOMMEND THIS COMPANY FOR INTERNET - LIED AND MISLED ME - TOOK MY MONEY ONLINE AND THEN WAS NOT ABLE TO CANCEL THE ORDER AND DISCONNECTED THE CALL - I CALLED BACK AND HAVE TO NOW GO TO PROVIDER DIRECT TO CANCEL AND TO GET MY MONEY BACK. ABSOLUTELY DISGRACEFUL SERVICE. DO NOT USE - BEWARE! THEY READ THE TERMS AND CONDITIONS AFTER TAKING YOUR MONEY. WHAT A WASTE OF MY TIME!!! BEWARE!
hank steely
Sep 05,2024This is the best thing that happened to me today. Maria was the best to put me on a plan that was much cheaper ! Even with my own provider…Origin…why dont they tell me that ??? Thank you..I would give your organisation 6 stars And Maria 7 👍🏼👍🏼👍🏼
Silvia
Sep 05,2024I utilised internet monster to cancel and move my internet service to a new residence when I moved house. I thought everything went smoothly at the time however 6 months down the track I have come to find that internet monster failed to cancel the internet account at my old residence and I now have debt for the last 6 months for an idle unused internet account. this is shocking and left me in a very difficult financial situation. What makes this worse is that my internet provider has no evidence of the cancellation for the old account in their system. so internet monster simply made me a new account for internet leaving me with 2 accounts, effectively paying double. I was assured at the time that my internet account would be moved and the old account would be cancelled. I am a disabled person living below the poverty line and things like this cause multiple issues in many areas of my life, including being unable to afford life saving treatments and medications. this is negligence.
Thomas Blondahl
Aug 22,2024Garbage reviews trying to make companies they’re advertising look better by creating fake unlinked reviews from their own brand, complete lie and no truth behind actual ratings
Louie
Aug 21,2024Michelle Fernandes is so helpful and knowledgeable.I am so happy with the offers she gave me.
Adrian & Georgina Tana
Aug 19,2024Looked for better deals on electricity & internet. Spoke with Anne for electricity & she put me onto a better deal. Then she transferred me to Ken for internet. Ken also found me a better deal. Looking forward to better service & saving money.
customer
Aug 12,2024Quick and easy help to find the best energy provider.
Vanessa Bevan
Aug 07,2024Very easy to listen to, aswell John has listen to me. Very helpful with not only my electrical service, also with my internet,
Barbara
Aug 07,2024The person was fabulous and made the process very easy.
customer
Aug 06,2024Janine was absolutely fantastic
RUTH SHERPA
Jul 30,2024cut my electricity in my area never has found this incident in Australia and the customer service girl was too rude .
Gurvinder Singh
Jul 26,2024The operator was very kind and courteous. He explained everything nicely and precisely. He had very high customer service standards. Highly recommended
Catherine Myers-Snyders
Jul 22,2024the operator was was very helpful and polite. Explained well and let me know tge amount of time for each part of process
Duncan Brown
Jul 16,2024The company contacted me and, although a little bit longer process than expected, got the job done.
Jeanette Thompson
Jul 03,2024Glenda was very helpful and clear about our new deal
trevor nayda
Jul 03,2024Glenda was very helpful and a pleasure to talk to
Lu
Jul 01,2024Great service
Cate
Jun 26,2024The same staff, Carmil, guided me very well through the energy supplier transfer.
Top level, 99 Creek Street, 4000, Brisbane, AU
http://electricitymonster.com.au
Murray Howard
Sep 23,2024Friendly service provided by Carmil. Very throughout in explaining all options.