To leave a review you need to be logged in
Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Reviews 848
usama ijaz
Dec 09,2021sue was really helpful throught the prcoess she make it very easy!
Jamileh Hargreaves
Dec 09,2021Excellent customer service skills and communication was great during a time of need. Archie provided great insight into sustainable electricity options and a new internet provider. Would recommend this service and consider their options and services top of the market for anyone needing help with their utilities providers. Thank you Archie and team.
Madeleine Azzopardi
Dec 09,2021Jack was so helpful, with any questions I had and explained everything I needed to know. Excellent customer serviceš
Brigette Price
Dec 09,2021Archie was awesome ! So loads better then dealing with the usual call people, I normally put off calls that I have to deal with phone customer service, if they were like Archie I would be a lot happier calling up
Iram Raza Shah
Dec 09,2021Joshua has cleared all my confusion on paying bills by explaining things so simply and with such experience thatās it puts peace in my heart.
Heather Elissa
Dec 09,2021Archie and Anaru were of Fantastic help to my Gas and Electricity bill, they have saved me a lot of money. I would say AAA+++ service. Thank you
customer
Dec 09,2021Grace Paama was very helpful, informative and friendly. Having worked in customer service for most of my career, I can say with confidence Grace has the right skills for the job.
INLND
Dec 09,2021Archie was an absolute legend! So easy to deal with and smashed it out quick as! Definitely buy that man a beer!
customer
Dec 08,2021Very helpful
Hristos Dalavikas
Dec 08,2021Great customer service and communication. I was given great advice and they made it very easy to find the best service to suit my needs
Raven Sorano
Dec 08,2021Grace was polite, friendly and highly knowledgeable of product, as well as attains the ability to explain in enough detail to someone as simple as myself
Andrew Dionisio
Dec 07,2021Very informative.
Helen
Dec 07,2021Sue was very patient in answering my concerns. I am an older customer and not very computer savvy and she was very empathetic.
customer
Dec 07,2021Josh was easy to understand well organised and listened to our needs , heās number one championš.
Casey
Dec 07,2021very fast and efficient!
Fuck Off
Dec 07,2021Josh was very helpful and easy to understand. Buy him a beer.
customer
Dec 07,2021Very helpful
Joanne Ridgeway
Dec 06,2021The lady I spoke to (Sue or sho) was very professional and was great in solving the problems I had. She was happy and friendly. She gave me confidence in speaking to her that things were going to be fixed.
customer
Dec 06,2021Grace made it a quick and easy setup and was very nice to talk to. š
Top level, 99 Creek Street, 4000, Brisbane, AU
http://electricitymonster.com.au
ramon fitchett
Dec 10,2021Rang energy monster to try and organise a same day connection, got onto Liam, he sorted my connection immediately, he spoke clearly, and I could understand everything he said, very refreshing experience compared to copping a sweatshop call centre, in God knows where, and trying to speak to someone that barely speaks English.