Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Michelle is very professional and personal with exceptional communication skills. It was a pleasure to work with her and I found the experience very easy to follow.
Price increas on the 1st July 2024
Annie was knowledgeable and very helpful. Made this a pleasant experience.
Quick and easy !
They were so rude and after I didn’t not like their offer, they have got angry and disconnected phone on me. I was really disappointed and not recommended at all.
Very good! Roda
Jan Marie was lovely. Thank you
Good person to talk
Roda, is a great representative , helpful, precise , upbeat ! Gave me the confidence to change carriers . Roda should get a raise !
Very helpful
Very polite and helpful
Happy with what was offered to make savings on my accounts and rebate for solar feed in.
Communication and understanding.
At the initial stage the lady was very knowledgeable & helpful. Trusting the new plan does give me noticeable savings.
Best service
I found the experience took far too long to go through and understand. I am an 82 year old woman and so the problem could have been mine
What a great experience speaking with Ma today, she’s a golden agent in your company I would say this, she’s brilliant in selling this products (Energy Australia), she explained every piece in details to make sure that we understood her. The best part she’s very friendly the tone of her voice, professional and we did had a laugh together. So humble person. She deserves something a promotion will be appreciated ⭐️ ⭐️⭐️⭐️⭐️
Terrible customer service - taking advantage of people with language difficulties who accidentally call up by google search and taking their licence details and signing them up to plans without consent
JP was extremely helpful and very informative
Bridget Cronberger
Jun 19,2024Explained everything well, understanding and not pushy