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Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Reviews 848
Gary Stiller
Dec 15,2023The information was explained very well by the phone consultant and easy to understand. It’s great that I can be switched over to a new provider easily. Thanks for the free shopping voucher and also for informing me of some good account credit applied by my new provider - unexpected bonuses. The phone consultant was pleasant, spoke very well and explained things very well. Excellent. The best I’ve ever spoken to anywhere, no doubt
Mark Lewry
Dec 13,2023She knew the product well and was extremely prompt in replying to questions
Samuel Ho
Dec 12,2023The team was helpful. Have made successful referral to friends, their gift voucher took a while to arrive though.
Ramandeep Kaur
Dec 09,2023Michelle , she’s explain me each and everything very clearly. She make my mind to go with orgin because origin is the one on this time giving everything cheaper.so let’s see our experience with orhin after our first bill 🙂
Rikki
Dec 07,2023Polite helpful to give me the best deal Mary could find. She Went the extra mile to ensure I've got all the information I need. She was a sweet heart
Therese
Dec 01,2023Respectful patient good listening skills informative good communication and willingness to repeat information and answer all questions and enquires
Robin klumpp
Nov 29,2023Michelle Fernandez helped make my choice a lot easier she was polite and communicated well. Having options explained about the different company's offers was very helpful
P. Worthington
Nov 29,2023Marisol was direct. To the point and very professional.
Frances Attard
Nov 26,2023The consultant was extremely informative and helpful
customer
Nov 24,2023Maria was nothing but helpful courties and understanding if I had a business I would wont her working for me she got me the best deal she could find
Bryan Hutchison
Nov 24,2023Helpful , Courtois and Friendly
Nathan Tregonning
Nov 23,2023Rick was extremely helpful
happy to write don’t want ema
Nov 21,2023I was so happy with Pamela she made me feel very positive with her interactions with how she presented herself and answered all my questions thank you Pamela I hope next time I need to talk to energy Australian again representative I get Pamela.
Sarah Key
Nov 17,2023This was a totally exhausting 60 minutes! I was asked the same questions over and over again. Write a better protocol for your call centre advisors.
Robin
Nov 17,2023Outlined the plan available which was the most competitive. Friendly helpful staff clarified areas that were difficult to understand.
kylie vandervelde
Nov 17,2023Marisol (Mary) was absolutely amazing!!! If any of my friends or family require your services I will gladly refer them to Marisol
customer
Nov 11,2023It was very productive and very thorough and understanding
Debbie John
Oct 31,2023My customer service operator Michelle was wonderful, I was only inquiring about switching companies but was really impressed so I switched over after her great information. Thanks again Deb
customer
Oct 25,2023Can’t submit my recommendations
Top level, 99 Creek Street, 4000, Brisbane, AU
http://electricitymonster.com.au
David Guo
Dec 21,2023Wonderful assistant from Pamela, very nice lady and she is very knowledgeable for the job.