To leave a review you need to be logged in
Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Reviews 848
Dave O'Brien
Oct 17,2023Great assistance on the phone today
Glenn Field
Oct 10,2023Previous retailer was for 23 years couldn't be bothered talking to me, have spoken to several people @ RED all friendly welcoming and extremely helpful with a very tricky situation with my NMI which is listed at a different address and I just purchased property so had no rates or prev bill, LEN was a champion and other staff fully aware of situation tied to Customer number -real people no repetitive explaining to different departments
customer Glenn Thornton
Oct 10,2023P.s I forgot to thank Marisol.Good job
Zac siacci
Oct 08,2023The lady was very helpful, patient and knowledgeable
Tony
Oct 05,2023Hi Machelle F Great to deal with and talk to someone happy. Eazy to negotiate a deal that suits. Thanks Tony
llandel
Sep 30,2023Joelyn V. was very helpful and knows what she's doing. She was resourceful and goes over and beyond looking after a customer.
Noeline
Sep 29,2023Wonderful service and very supportive
megan fazah
Sep 28,2023Pamela was absolutely brilliant! Super friendly & so very helpful. Give that woman a raise!!! Megan 😊
MARIA
Sep 23,2023VIANEY WAS GREAT HELPD US ALOT, VERY FRIENDLY AND KNOLEGIBILE ON ALL ASPECT OF THE CONNECTIONS AND WE HIGHLY RECOMEND ELECTRICITY MONSTER
Jenn
Sep 20,2023I’m very happy with my experience with John today. He’s very patient, kind and well informed. John explained everything clearly & answered all my queries. Very happy with my experience and John is a definite asset to your company & team. I normally don’t do these surveys but I volunteered and I’m happy to review John’s service. Well done John. Thanks again for your help today 😊
Teresa Simonelli
Sep 20,2023V we ry friendly and very helpful Spoke clearly so as I could understand thankyou
Lauren
Sep 19,2023Very helpful. Clear communication. Cheerful.
Herman Kuiper
Sep 08,2023Today was a great experience. Pamela took the time to listen to my requests and understood what I wanted. She explained clearly and in detail what would best apply to my situation and how I would benefit. I had no hesitation in accepting her proposal. She saved me a great deal of time in comparing FIT rates and I commend Pamela with her patience and thoroughness. As a result, I have switched over to Energy Australia. Electricity Munster should be very pleased at having someone so capable as Pamela in guiding people through what could be a daunting experience. Well done Pamela
Deanna Fox
Sep 01,2023Runrick answered all my questions & provided information and was knowledgeable of his work. Great asset to Moster Electricity
Akshat Upadhyay
Aug 24,2023Thank you so much Ella, for your kind support and helping me understand the best plans for myself. I can vouch for your great support and being so patient throughout the call.
MEHRNAZ AHANI
Aug 18,2023I contacted to close my accounts with EnergyAustralia and go to another provider because of my bad experience with the last contact I made with them. Runrick was very helpful and polite, unlike the representative of Energy Australia. He not only gave me a better rate, but made me feel a valued customer.
customer
Aug 04,2023Clear and informative information from Michele
Bbbbbb
Aug 03,2023Excellent dreary fondly I am very happy
Lesley
Aug 03,2023Friendly, helpful and straightforward.
Top level, 99 Creek Street, 4000, Brisbane, AU
http://electricitymonster.com.au
david
Oct 21,2023Rick at the other end made things easy to understand