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Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Reviews 848
Monique
Jun 16,2023Great customer service
Sally mair
Jun 16,2023After a very frustrating day trying to deal with the inadequate agl website, it's self help etc and waiting ages then getting disconnected, I was not in a great mood!! Marisol was clear, supportive, informative and professional. I am very happy now!
Daniela
Jun 13,2023Very knowledgeable and she was able to find a really great new deal for me.
Gabrielle Laing
Jun 13,2023Clarence and Ryan from Electricity went above and beyond to arrange our electricity connection on the same day with very short notice. They were able to arrange it when other providers had informed me that is was impossible; thero service was top notch! They were kind, professional and understood my needs entirely. I would 100% recommend Electricity Monster to anyone and I'll be using them for my next move!
Gaylene
Jun 13,2023Vianny was very clear and easy to understand. Answered all my questions clearly
Britt DW
Jun 10,2023Marisol was so lovely, she answered all my questions and explained her reasonings as to how she concluded what would be the best deal for me. I will be referring all my friends to energy monster as I had such a great experience which took less than 10 mins from beginning to end.
Mark Johnson
Jun 10,2023When I rang I spoke to Ryan. He was very knowledgeable about the services provided and was able to set me up with the company that best suits my needs. He was also very professional and very friendly during the call. He obviously enjoys his job and he is a valuable asset to your business.
Kimberley
Jun 08,2023Excellent Customer Service, Fast n Easy, Great Staff, Michelle was very helpful in finding the Right Power Plan for Me Today! Definitely, Highly Recommend to Family and Friends
Jim
Jun 08,2023Clear concise communication
Myrene Egan
Jun 07,2023Michelle was so good ,explaining everything to me , made process so easy thank you
John stanton
Jun 07,2023The phone presentation was understandable and hopefully what I was told comes true
David John Ward
Jun 04,2023Awesome experience, sales representative was super helpful and professional
Christine
Jun 03,2023Michelle was the lady I spoke to. She was very professional. courteous, patience, friendly . An asset to the company took her time to help me with my enquiry . In the end she set me up with the right electricity company that suited my needs.
customer
Jun 02,2023Great customer service and amazing follow up on all questions!
Talia
Jun 01,2023Rod was fantastic! Easy to talk to, patient, answered all my questions and was very friendly!
customer
Jun 01,2023Simple and relativity straightforward
customer
Jun 01,2023Mary is very helpful and patient with me. Thanks so much
Marc
Jun 01,2023Team member was thoughtful, helpful and answered all my questions.
Mare Gee
May 31,2023Patience , information & friendliness. Very helpful
Top level, 99 Creek Street, 4000, Brisbane, AU
http://electricitymonster.com.au
Suze
Jun 20,2023The operator was amazing and did a fantastic job sorting out our electricity deal. He was also very nice and had great manners. He deserves a pay rise.