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Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Reviews 848
customer ken scanlon
Feb 13,2022They got the job done ,yeah
Jessika Belik
Feb 12,2022Josh was amazing
Fenunuivao Leota
Feb 12,2022Very good service and quick too thank you for making me more understand
Vaoitasii Lesatele
Feb 12,2022I will say a one word for Josh. He is the Master! Thank you so much for your amazing service Josh Australia really need people like you in how you serve us the customer with love and care Lord bless your heart and all the Best once again Thank you so much 😊🙌💕🙏
Tana
Feb 11,2022Bloody awesome service top notch stuff, amaru was fantastic! Extremely polite, very well spoken, clear and was very easy to understand as well as when i had a question he knew what he was talking about, offered me better deals and bundles i wouldnt have got had i done it all online. Also when he put me on hold to transfer the call, he was so polite about it that i didnt even mind the wait. When the call cut out, i panicked thinking i would have to wait for ages again to repeat everything and i would have to call and try get the same guys back.. but he literally called back in seconds and apologised profoundly and got me back up to speed in seconds. Awesome service, best ive had. Also when i was transfered and put on with jack, who also went above and beyond to help me with what i was looking for in terms of my gas and electrical needs. 10 out of 10!! Keep it up fellas top stuff 👏🏾
ADI KOROI
Feb 10,2022Joanne Thomas was brilliant with her work our conversation was very clear to the point I highly recommend her she has very good PR skills
Jane Williams
Feb 10,2022After agreeing to use this service to switch energy providers, nothing happened and they didn’t respond to my email.
customer in the dark
Feb 10,2022fast and efficient service
Tristan Taylor
Feb 10,2022Great service person is good to talk to and very understanding that I could not hear and properly
Alvin
Feb 09,2022Nicolas had shown exceptional service and advise throgh out the call
chandu goud
Feb 09,2022Had a very good conversation…thnq😊
Heatha Featha
Feb 09,2022Alex Bull. Your a champion. Thank you for your service. Was great to speak with over the phone, very polite and respectful/helpful. Thank you for helping me get my electricity turned on at my new place of residence. Very much appreciated. Cheers.
Mike langmead
Feb 09,2022Liam is a fine ambassador for your company. Informative whilst being friendly. A good experience for an otherwise boring subject and I achieved my goal. Well done Liam.
Lunetta Sufali
Feb 08,2022Josh has been amazing and very helpful during my call. It’s my first time moving to a place and I am so happy he was able to help me understand more about the different plans/rates that is available in my location and suitable for me. Awesome work Josh - you’re a star!
customer
Feb 08,2022Josh was extremely helping and fun to talk to, made the experience easy and straight forward and took the stress out of organising the set up of all my utilities.
Jade Buckland
Feb 07,2022Electricity Monster provided stella service with absolute ease during a transition period. Joshua in particular is incredibly knowledge, charasmatic and witty. He was able to explain all aspects of the service and answer any questions I had without any hesitation. Joshua deserves recognition (and several beers) for his hard work at Electricity Monster. Keep up the good work boss :)
Kimberley Kingdon
Feb 07,2022I had applied online to have electricity and gas connected at my property through Energy Australia, given a day for connection but received no correspondence at all, which left me unsure if the connections had taken place. The previous tenant had not disconnected the electricity and gas when they'd left, so that made it more difficult to know. I called Electricity Monster today to gain answers to my questions. I was put through to Elijah, who has great communication skills, he was so patient with me as I tried to explain what my issue was. He was able to uncover everything that had happened, and explain it all to me without making me feel stupid for not having been aware of anything. Although that's how I felt having to call up and try to explain myself. It was great to have such an understanding member of staff to talk to, he was gentle and easy to open up to. Not everybody has the ability to be able to easily settle an anxious customer, but this, Elijah did with confidence and very naturally, he is a breath of fresh air and deserves more than the average days pay for helping me out so well and so quickly. I'd be happy to buy this man a few beers!😁 I am incredibly grateful for his expertise and the smile on my face. I was very happy with the results Elijah was also able to give. I'm now signed up with Origin for my electricity and gas which I'm pleased about. Thank you. Kind regards, Kimberley Kingdon 🤩
Customer
Feb 07,2022I am sorry my english is not well, just I can tell you the staffs were very patient and they answered my all questions. Regards Mohammad Zaher Naseri
customer
Feb 05,2022Good service
Top level, 99 Creek Street, 4000, Brisbane, AU
http://electricitymonster.com.au
customer
Feb 17,2022Hi There Excellent Service! Ryan Meade was very helpful and professional with no pressure sales to work out the cost benefits between different electricity suppliers. Will definitely use your service again Laszlo Kovacs