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Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
Reviews 848
Andy Neilson
Mar 02,2022He was very polite and helpful he explained everything perfectly to me , he is a credit to your company.
customer
Mar 01,2022Joel was so good at explaining the plan to me ,he was great to speak with and I wish there were more like him when calling providers Darren Hunter
Makaylah
Mar 01,2022I spoke with a gentleman named Joel, he’s was very clear and professional with how he delivered his information about the company and other information regarding electrical and gas for my home. He was extremely helpful, 10/10 would recommend!
Matthew Benjamın
Mar 01,2022Josh made a tedious process quite enjoyable - nice guy . Hope to get him next time I call
Amanda Carter
Feb 28,2022Alex was amazing! His customer service skills go above and beyond. He found a great deal for me at the last minute which allows me to move on time and he made the process of connecting electricity smooth and effortless. After having spoke to 5 other companies and completely disheartened by the process he literally saved the day and has already saved me $394, including the $100 voucher I receive this ends up totalling to just under $500. The best bit about it is I know my electricity is renewable which makes me even happier. Thank you Alex!!
Amelia Fine
Feb 25,2022Excellent service. Very professional.
leni
Feb 25,2022Very professional, no time wasted, straight to the point and we’ll wishes to my move which was very kind.
customer
Feb 22,2022Joel help me Eve well
Connor Thomas
Feb 22,2022Josh is a legend he needs a raise, helped us hook up wifi and electricity after my crazy ass roommate finally left 🤣
Rashid
Feb 22,2022Very good and worth talking to Joel.
Karen
Feb 22,2022Joel was incredibly patient , informative and helpful . He explained things very professionally and clearly.
Bailey Hall
Feb 21,2022Hi there, my call with josh today was absolutely outstanding. He really knew what he was talking about and I feel very comfortable that he went above and beyond to work out the best deal and pathway for my home I really appreciate his time and effort Thanks Josh
Heather Turner
Feb 21,2022Spoke to Suhayl today at Electricity Monster regarding new Electricity plan. I have had issues with the Energy Australia and there honesty about the way they conducted business. Suhayl was able to organise a new supplier and set it up for me in a very short period of time. Really appreciated his honesty and concern for me as a customer. Have had major issue with more than one company of recent years, find it very annoying when the consultant is all about push push push instead of the interest of the customer. Well done. Clear, concise, honest. Should be more like him.
customer
Feb 21,2022Easy to deal with and everything is sorted without any fuss.
Leah Fuller
Feb 18,2022I was quite impressed with the exceptional service that I received today from "liam" . He was so very polite and helpful he actually listened to my situation. And He was so very compassionate understanding thankyou again 👍👍mate
Natalie
Feb 18,2022I couldn’t have asked for a nicer person to help me with my gas and electricity connection - friendly, clear and helpful. Was happy to answer all questions and clarify the answers. Thank you so much.
customer
Feb 18,2022Great service.
abrahams25
Feb 17,2022Excellent communication and courteous staff, especially Reuben who helped setup my account. I gave 4 stars since I was misguided that payments are accepted from AMEX, while the Energy Provider I spoke to afterwards, clarified they only accepted VISA and MC. Otherwise, excellent support. Cheers!
felicity behrens
Feb 17,2022Helpfully and quick service
Top level, 99 Creek Street, 4000, Brisbane, AU
http://electricitymonster.com.au
Maria and Rebecca
Mar 02,2022Great experience. Ryan was very helpful, easy to understand. He explained everything and clarified what we didn't understand. Very friendly and lovely to talk to. Thanks for making our experience easy.