Electricity Monster provides a free comparison service for consumers looking for a better deal on electricity and gas and do free electricity connections for you. Many people don't realise that they can choose their power companies in deregulated areas of Australia. If you can choose your energy company then it also pays to compare electricity and gas rates.
I was helped out with my first electricity transfer to my new home thanks you
Josh was great very professional and kind and made my first time experience so great I was so overwhelmed setting up everything but he made it so easy, thank you josh
Josh was very helpful in getting me the best deal for my electricity and gas. Very helpful guy and a pleasure to deal with a very friendly attitude. Very much appreciated Josh, thank you
I had a positive experience with Electricity Monster. This was the first time I contacted the comparison company to look at options for a better electricity deal. I signed up to a company offering cheaper electricity rates and the option for a free smart meter plus installation (which was a priority at the time). I am yet to receive my first monthly bill from the new provider but I'm looking forward to cheaper rates. I'm hoping the process for installation of the smart meter goes just as smoothly as the transition to the new provider.
Joshua helped a great deal in guiding me through the processes needed and was an extremely great person to talk to, made me feel 100% better about my situation, A+ for help and customer service
Alex and Redan were very helpful and polite. Would recommend to others 10/10!
Josh provided excellent customer service and was easy to understand and very helpful with my questions. I would recommend josh to my family and friends.
Great customer service. Thank you for helping at a difficult time. I will be recommending you to all my friends and family.
Liam was the best help.
Very helpful and friendly got to give 10/10. People like him make our life very easy and customer service easy. Thank you
Liam was very helpful and friendly. Assisted me well in finding a plan that best suited me.
The operators were friendly and professional and my quandary was quashed.
Very helpful and cordial service.
I was put through to the most lovely operator I’ve ever spoken to. Suhayl. This person is the most friendly, knowledgeable, efficient, joyful, accurate, and wonderful representative of your organisation. I cannot speak highly enough of your very professional and excellent operator. He helped me out with all my electricity needs that include an existing account, renewing my account with Origin, put me through to an origin person to pay a further amount on my electricity bill and informed me of some amazing deals with origin mobile and wifi which he is following up with me next week. So amazing. And on a Saturday morning. I hope your organisation knows how amazing and incredible employee is. His name is Suhayl from Electricity Monster. He has the best voice! If Suhayl is with you guys I’m sure your company has the brightest, most successful and prosperous future! Thank you so very much for this wonderful service. Peace and love to you all and wishing Suhayl a beautiful future with you
Nick's sick!!! Great customer service experience, will definitely be referring our friends, thanks guys :)
Nick is an absolute legend, one of the best customer service experiences we’ve ever had- definitely will be referring our friends to you guys :) Joel was lovely too
Josh was extremely helpful and knowledgeable. He was very patient as I negotiated finding the information he required. I am very happy with the outcome, supported and facilitated by a delightful young man. Thanks Josh
Great service. Very clear and concise
Very professional, friendly, very helpful and excellent customer service. Thank you Liam, appreciate your help today 27 Jan 2022. You're the best Liam. Very happy customer. Phyllicia A
Zac
Feb 04,2022Josh was a total lad, really easy to talk to and make the whole process a breeze. Get this man a beer 🍺