Where do I start? Let me try: 1. Up until recently they were called Webcreation UK. If you type the webcreationuk dot com website into google you'll be redirected to ElevateOm. You can check out some real and genuine reviews for Webcreation UK on Trustpilot As you can see mostly negative, and not quite the fluffy 5 stars you see here for ElevateOM. If you look at the history on that page you will see that as Webcreation UK they also started with fluffy 5 star reviews. Then it degenerated into mostly one star reviews. (You'll see the same thing on webcreation uk google reviews when you view the most recent ones). A common tactic with rip off merchants knowingly providing a terrible service is to shut down the old company name with all those genuine bad reviews and then restart with a brand new shiny name. Then intially 'get' lots of nice 5 star reviews. At least until some very real one star reviews start flowing in again. And then guess what? Time to shut down that company with the terrible rep and start a nice new one without the bad rep and awful reviews. They can actually keep on doing this and keep ripping people off. That's your very real indicator that these guys are absolutely rip off merchants and to keep WELL AWAY. And I haven't even got to what they did with my 'website'.... 2. They don't have CLUE when it comes to web design. Well to be fair they knocked up a not bad desktop site. The problems started when developing and testing the website on mobile devices. There were so many many problems. And i mean real basic problems with highlighting items, menu items not working, background pics on mobile not showing correctly. The mobile website performance was awful. I can go on and on. I had to waste a very large amount of time on testing and documenting errors for them. On basic stuff that is standard on any website on a mobile device. We're talking a simple brochure website here. 3. It's been OVER A YEAR and they STILL can't make it work at a basic level! Yes thats right. They started in July 2021. And its still not finished or working. I repeat, its a simple brochure website. 4. My last contact with ElevateOM was about 2 weeks ago. I sent them a video showing how poor the site was on an apple mobile device (the device most website visitors use!). It showed that the site did not work properly and that the performance was poor on non existent (clicking an item for it to never change and just stay there!). The video also showed that 'fixes' they told me 3 times were 'now working' were still not working. I've chased them up since then. Not only are they not responding. But like a serial killer trying to cover up the evidence, they've hidden the body (or in this case taken down the development site). Unfortunately for them I have videos and pictures going back the whole year, as well as all the emails detailing the problems. 5. Legal action - On Monday I will be messaging ElevateOM one last time, mainly just to tell them that as well as making sure the world knows they are scam artists so no one else gets ripped off and a year wasted. but that I will be starting legal proceedings to get all my money back. They've had the first 2 payments. The third and final payment is only for when the website is finished. They're not getting that and unsurprisingly they havent asked for it! But I believe I have legal recourse to get all my payments back. So please be aware you will be dealing with a company with at least one pending court case against them for money back. I'll bet mine is not the only one! It's time these rip off merchants were stopped in their tracks and not allowed to take peoples money, and made to give people they scammed their money from back! Shut them down and stop them restarting over and over again taking more innocent peoples money and time!
Am happy with my website and how it looks. Would recommend to someone looking for a new website. Helpful and quick to try and solve issues.
First website and they fulffiled all my needs, can't recommend this enough. Top service 🤩
Excellent service from Arran. I discussed my problem with Arran and he guided me through the process of what I needed to do to. Problem was resolved. Thank you Arran
vERY EFFICENT WAY OF DEVELOPING THE SITE
My experience with the content writing service was very good they are helpful with everything you wish to obtain. You will get your money's worth.
Team have been thorough and helpful and efficient.
Professional, fast and efficient.
Very helpful and resolved difficulties immediately. Thank you Aaron.
Angelito was a real help and dealt with us in a truly professional manner. He put our minds to rest on some matters that were worrying us and gave extra assistance and advice. Angelito Bacera deserves a 5 star rating!
Excellent customer support as always.
Always helpful to make changes to my website
A big Thank you to the ElevateOM team for their help in constructing our website. They have been professional and most helpful during the process. This is our first website so we needed an understanding team to guide us with our requirements. - would recommend!!!
I found the service I received absolutely fantastic. My website was created exactly how I wanted it.
Very prompt and on the ball. 10/10 from us at AW Electrical LTD.
They have always provided a swift and professional service. I would have no hesitation in recommending this company. Recently Gianni has been particularly helpful.
I have found the team at elevate very professional and would recommend this company. I look forward to the finished product. Thankyou
Always quick at responding and doing changes as requested to building the website
I rang and spoke with a lovely lady called Gianna, I asked if she would be so kind and simply edit some text on my website by end of the day with 2 hours to spare. Gianna did this for me and super quick it was done within minutes! Gianna was very polite and very happy to help me, the team here always are. Thanks so much guys!
Marilyn Gough
Jul 21,2022This is a TERRIBLE company to work with they promise everything and deliver nothing. I persevered for 3months trying to get them to deliver a website for me having been promised a month as I already had a website and knew exactly what I wanted In the end I had to walk away totally disappointed and frustrated I had been very proactive unlike them I can provide the emails to anyone interested before you waste £750.00 as I did!! I was told NO REFUNDS it’s in their Terms and Conditions BEWARE