Enterprise Rent-A-Car Danmark er en del af verdens største biludlejer. Vi arbejder over 100.000 mennesker i virksomheden fordelt i hele verden. Vi startede i Danmark i 2015 og har nu stationer i hele landet. Vi udlejer biler og varebiler til private og erhvervslivet, og har også www.mini-lease.nu og www.corporate-flex.dk hvor du kan finde vores leasingløsninger.
I have to say you have saved my day when I had to make a last minute booking. Easy booking and great cars. Excellent customer service.
I booked my car with Enterprise via the KLM web site having previously used several car hire companies before, with mixed experience. On collecting the car, the formalities were dispensed with quickly and efficiently, and I was talked through the car and where to find it. The car itself was almost brand new, and in perfect condition, with Satnav fitted (even though I had declined it as an option) and all was well. On returning the car, the same agent booked it in, seemed genuinely interested in my stay in Denmark, and promised me an invoice by email (which duly arrived). All in all, I found Enterprise to offer a very friendly, efficient and cost effective means of car hire, and I will use them again.
Very helpful at Aalborg airport counter. Suggest taking up the offer of refueling as part of hire because the petrol station at the airport wasn't functioning for credit cards.
Very professional service, at car hand-over and as well at the return of the car. No extra bill afterwards - quite unusual!
The car is new, everything’s ok.
I used the cheapest car rental companies (like Goldcar) but I didn't think that the worst rental experience I have will be with well known Enterprise. Recently I booked a car (Audi Q2 or similar - small SUV) for 3 days in Aalborg Airport (Denmark). I had confirm with local agent that it will be Q2 with additional winter tires. Two days before pickup I asked for confirmation again and got replayed that Q2 is unavailable and information about car model is not available but it will be similar. That's ok - i know how it works. To make things easier i resigned from winter tires as the car was still not prepared and the forecast was good for next week. At the place I was informed that it will be Mercedes (without mentioning the model) witch was OK for my as long as it will be similar to Audi Q2. After paper work we reached the parking place and i saw Mercedes B class (Compact Minivan) I didn't want to argue and ask for SUV (as I ordered) as we were late for planned event. Next thing I discovered in Mercedes was automatic transmission. I ordered manual because I'm not used to automatic. I got back to office and asked for manual. I was told that there are only automatic cars. No choice given we start our trip. After drop off I got invoice 151.58 DKK for winter tires. Mercedes was equipped with summer tires. I immediately call the local office in Aalborg and I was told "I will leave note to my boss". I also wrote on Messenger to official Enterprise support for help. Unsuccessfully! My credit card was charged so I wrote again to local office and on Messenger. Few days later I was refunded but only 150 DKK. 1,58 DKK tip ? For what? I was informed on messenger that the case was handled to regional managers and they contact me as soon as the can. It's been a week and nobody contacted me. I got only "I can se that… I will return the money right now… Sorry" ... as reply to my e-mail (27.03) about the invoice after charging my credit card.
Everything was perfect!
Great service, grate upgrade!!
Normally I have liked service at Enterprise around the world, but this time I had some problems and found their ability in Denmark to deal with this very limited and it took me hours waiting on phone to get through to support.
Courtesious and friendly. Very professional and helpful. Highly recommend.
Professional Team, good cars! Well done.
Great friendly, efficient and fast service. Very easy collection and drop off It was also the best value
I am very satisfied with this car rental company. They were friendly at the desk and I was quickly served with a good car. I will definitely return here next time.
Quick service when arriving- no issues/frendly feedback when we returned the car. Quick confirmation on mail reg. check and controll/remarks- no additional invoice.
Great service as always from your staff, the cars are very far away from the office, not great in the wet and dark.
Fantastic service and great cars
Smoothless and flexible service
Great experience. Very friendly. Extremely efficient. Couldn't have asked for anything more!
thank you to the people of Denmark Enterprise in special to Christian , i love these place ,is small place but big in human capital , they offer me a better car for a couple dollars more , very professional , speak perfect English , value people . one of the best in all my travels to Europa Gabriel Cortina
YLVA
Apr 10,2019Great service