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Reviews 802
Reg Tydeman
Mar 28,2025Jessie was very knowledgeable and quickly understood what I needed to set up, explained everything very well.
Clare
Mar 28,2025I had three separate training calls with Yan and they were all very helpful. Couldn't fault her - friendly, professional and most importantly knowledgeable!
lee eskholme
Mar 28,2025Excellent support from John Helmsley at EposNow. Great customer service integrated with both deep knowledge and and ability to communicate IT in laymen's language. Good follow up with email details to confirm the discussion. Truly a great experience from a true professional.
Yaque Sanguinet
Mar 27,2025Mi nombre es Jacqueline muy buena atención
Alison Bolton
Mar 27,2025Evie has been great and explaining and navigating me around the EPOS system and Back office - very personable and knowledgeable! Thank you Evie !
Ballinderreen Community Centre
Mar 27,2025Very dedicated agent. Kept trying until she got to the bottom of the problem
Dean Reeve
Mar 27,2025Ive been with epos now for about a year and every issue I've had which has only been a few they have dealt with the issue within minutes. Lauren Tremain dealt with my blocked card issue today once again within minutes and was very helpful with a few questions I had. She's definitely an asit to the team..... keep up the good work
Melanie Carmichael
Mar 27,2025I had an Epos Now training session with Alex and it was great. He was very patient, good humoured, friendly and knowledgeable. Everything was explained really carefully and clearly - I was a little bit apprehensive that I wouldn't pick things up, but Alex walked me through each stage, going back over processes when needed. I felt confident in my ability to use the features of my till system we discussed
Lazaro de jesus Garcia Diaz
Mar 27,2025Camilo fue un excelente instructor ya que me dio una capacitación muy completa y atendió todas mis dudas en ese momento
Ademola Falana
Mar 27,2025The support official was very helpful.
Danny
Mar 27,2025Kayleigh is amazing at this job. Very patient and knowledgeable. I really appreciate all the help.
Tomas Bernotas
Mar 27,2025Biggest scammer your could find !! Go as far as you can !! Has the best offers , and a lot of hidden charges! Stay away from!!
Peter Adshead
Mar 26,2025Keir remotely came and conquered my issues in super quick time! Cheers Keir!
Coreylee
Mar 26,2025I had an issue with something in the back office and I received 1st class support from Emily. She helped me with the issue and resolved it in a friendly and professional manner. If I could have rated 10 stars I would have!
Michelle
Mar 26,2025the time you took to make sure you answered my question made it easy to understand thank you
Yo Yo's Beauty Supply
Mar 26,2025Megan was amazing today. She deserves 10 stars today. She was able to match my training style and I learned a lot. She slowed down when I needed her to explain and she took me step by step. She has a great personality and great customer service skills. She rocks!!!! I look forward to our next training session and call.
Brian
Mar 26,2025Had an issue with my till app with epos now Called and got connected to Niamh Woods who quickly sorted my massive headache and got me back to work asap! Great service and very nice and polite person in general. Thanks Niamh
Pat & Chris
Mar 26,2025No support during set up. No in person training. Talking to people from other side of the world for set up discussions. Incorrect set up times booked because of them not understanding time zones. Customer support is friendly on phone but nothing gets done. Look at their responses to these reviews...all generic "we have identified your account and are actively working on" blah blah blah... Garbage company.
JESSICA BROOKS
Mar 26,2025Efficient and kind help resolving a charge that I didn’t understand. Tim Eakins from the payments team was so helpful! I always appreciate a call back where I can talk to a member of the team. Always great service from this company.
Norwich Business Park, 3 Whiting Road, NR46DJ, Norwich, GB
http://www.eposnow.com
Jamie Franci
Mar 28,2025Staff are great, listen to the problem, then work through the answers... Thanks Mohit...