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Evolve is a leading provider in workplace pensions services putting people at the centre of everything it does. We specialise in providing the core services essential to the successful running of a pension scheme including administration, consultancy, and secretariat services.
Operating since 1988, Evolve’s offering to the workplace pensions market, Crystal, has been authorised by The Pensions Regulator as a Master Trust since 2019.
Reviews 397
Graham Carter
Aug 18,2022It’s a pension!
Stephen
Aug 18,2022Relocating to the north east.
Nigel Wright
Aug 18,2022What a terrible company they take ages to respond to any requests for information and then respond with we cant help you with that. Customer service is poor statements out of date or missing and the wrong dates added to pension contributions
Martin Fowler
Aug 18,2022They do not feel like a proper trustworthy company. Customer service is terrible with long delays waiting for responses to queries and responses often unhelpful and unclear, leading to another long wait (over a week) for anyone to bother responding again, often leading to me giving up with them. I have been left feeling like they really don't want people contacting them. Compared to other helpful and responsive pension companies, these are terrible and I want my money out now while I have the time. I would hate to be in a position where I actually need something from them (urgently).
Dennis Brown
Aug 18,2022Kept up to date
Jason
Aug 18,2022Tried to transfer a pension into Evolve Pensions it has took ages (6 months). My wife transferred a pension into another company took 4 days. Poor service from start to finish.
Vincent Carrick
Aug 18,2022I have been retired for a month. I requested a form re my pension found this to complicated. No body has contacted me yet.
Mrs Anne Bull
Aug 18,2022I receive emails and can login. I would like to see the contributions and the growth separately.
Andrew Cadman
Aug 17,2022Very professional
Mr&Mrs Chard
Aug 17,2022Always done as requested,have had no problems with evolve ,pleased with all dealings to date.
Raymond Bush
Aug 17,2022Happy with everything you have done
Linda
Aug 17,2022Firstly, I tried to name my beneficiary but filling in the form online was difficult as the boxes were off the screen so we had to scan our paper copy afterwards. When eventually we received communication my husband's name was spelt wrong
Gary Fagan
Aug 17,2022Can’t tell your like until I claim my pension?
Chris Catchpole
Aug 17,2022Difficult to contact - Only email queries possible. 10 day response time. Poor Customer service.
carlin
Aug 17,2022What pension ???? Ralph
Jade Lock
Aug 17,2022Terrible, I have lost all details of my pension and no one can help me with accessing my info or changing my address or details or even finding out how much is in my pension! Awful
Philip Edwards
Aug 17,2022User friendly portly and also helpful staff when required
Cj
Aug 17,2022I’ve no idea never had to contact this company yet? It’s just mandatory to have a work place pension and I’m not near age of retirement so until I retire I can’t leave a fair review! But now I’ve looked into the scheme my old pension provider was earning me more money per annum, a difference of £150. Same contributions from employer and myself , may have to revert to old provider.
Walter Gallimore
Aug 17,2022Overall pretty decent. Because of the times though, can be a little slow communicating.
Unit 2, White Oak Square, BR8 7AG, Swanley, Kent, GB
http://evolvepensions.co.uk
Gary Freeman
Aug 18,2022easy website to navigate where everything is made clear.