Evolve is a leading provider in workplace pensions services putting people at the centre of everything it does. We specialise in providing the core services essential to the successful running of a pension scheme including administration, consultancy, and secretariat services.
Operating since 1988, Evolve’s offering to the workplace pensions market, Crystal, has been authorised by The Pensions Regulator as a Master Trust since 2019.
I have tried to log into my account several times with no luck. It always says that it doesn't recognise my email address but you still send me emails to the same account with success.
Sorry I don't have any ideal,don't even know my password for assessing it.
everything was explained and easy to follow
They sorted everything out for me.
Great customer service
It was taken too long for transfer First waited week for any answer. Over 3 months waited for transfer.
Applied for lumpsum for new garage roof, cash was in my bank on the day that Evolve had told me when I applied. Good service
All very good and clear
I sent back my policy to claim it, unfortunately I have heard nothing back , it’s only a small sum to come back but never the less should be some communication
Making life difficult for me to transfer my own money out to another scheme.
Professional experience and service.
I found the person on the phone very pleasant and helpful. I would recommend Evolve. The website is very cool and very functional.
Can't get my log in details. Not even sure if I have a pension with you.
Rubbish can never get on it
Very polite and informative, concise and quick, pleasant call no problems at all. Overtly helpful overall excellent experience.
Easy Access to see what - or not - is going on
Reliable. Helpful and informative.
useless heard nothing from them absolutely shocking service , just appalling that companies use them
I am surprised you have the audacity to send this email asking for a review. I have since this scheme started been asking to be removed from it (I stated from day one I did not want a works pension). I once again emailed a few weeks ago asking for my money (taken against my wishes) and to be removed from the scheme. To date I have had no answer. I am considering going to a legal representative to find out what my next option to resolve this could be. I would have thought it was a simple request but apparently not...or no on actually reads the messages sent. I am disgusted with your failure to return me my money.
Darren Morrison
Oct 05,2022Absolute thieves I tried to opt out and they would not return my contributions basically stole my money disgusting