Evolve is a leading provider in workplace pensions services putting people at the centre of everything it does. We specialise in providing the core services essential to the successful running of a pension scheme including administration, consultancy, and secretariat services.
Operating since 1988, Evolve’s offering to the workplace pensions market, Crystal, has been authorised by The Pensions Regulator as a Master Trust since 2019.
I've asked to move my money into a different pension snd have been refused.
I enquired about a transfer in and took ages(6 months iirc) to respond. Unsurprisingly, I didn’t bother.
Have no paperwork as to what pension you hold
I don't have a pension so you need to up date your system
Very nice pension company and hopefully
Don't want to write anything
The pension reviews are constructive and really helpful in keeping abreast of all the changes.
My pension pot has stagnated over the last couple of years,or as happened recently gone down.
Very hard to get hold of anyone to speak to
I really find dealing with evolve nothing but tedious! Absolutely never answer the damn phone! Also I got a letter saying by now you will have received our previous statement…. I haven’t , a total waste of effort trying to get anything- in the end I had to get my company that I retired from 4 moths ago to talk to them as they don’t talk to me !!!!
Same as all other pensions. Rip off.
Refused to return money because I hadn’t confirmed that I didn’t want to opt in to lousy pension scheme, when I hadn’t been asked if I wanted to opt in, just took it from my employer and kept it, and blaming my employer for sending it to them!!! Stinks any excuse not to do the right thing, return the money!
Didn't reply to my second email at all. SDtill waitinmg, one month down the line.
Could do with easier to understand information
Almost impossible to speak to someone. Emails have a 10-working days reponse SLA. My employer is moving away from Evolve being a provider.
Evolve keep me informed regularly.
I have been trying to contact you for months I can never get hold of anyone
You are an appallingly unhelpful, disengaged, uninterested and an unobtainable organisation. I have nothing positive to say about you based on my own experience.
Trying to get my money and nobody wants to help terrible service please dont use this company
Moeen Malik
Aug 31,2022Thief people