Exceptional Villas
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Exceptional Villas are one of the world's leading luxury vacation rental experts. Founded in 1992, we are based in Ireland and feature over 1,500 of the finest luxury villas from all over the world. We operate our own European based contact center in Kenmare, Co. Kerry, Ireland. Each of our properties has been personally inspected by our dedicated Villa Specialists to ensure the highest standards.
Trust is the cornerstone of our business and we measure our success by the number of repeat clients who return to us every year. For over 25 years our commitment to service and quality has never wavered.
Reviews 675
Peter
Dec 14,2016They are nice people and their response times were reasonable. But the payment experience was completely unacceptable. You have to wire funds to them and they make it sound easy and like everybody does it. But wiring between the US and Europe is not routine. My funds went "missing" for nearly two weeks and nobody knew what was going on, and I was in jeopardy of losing my reservation. After a LOT of legwork and dealing with banks on my end, it turns out that those funds have to go through a London intermediary bank and then to their Irish bank, all on bankers' hours and timeline. All along, I could have just booked my villa through a US agent and payment would have been much simpler and direct.
John
Dec 14,2016The service we received from the person assigned to our account has been outstanding. We have had many special requests from increasing the number of people in the villa to complicated arrivals, to special maid service. All of which was handled expeditiously and with good skill
Heidi
Dec 11,2016Thanks to Yvonne, Paul & Julie for your help in arranging our 10 day vacation at the Emerald Ixoria! The home & property was everything we hoped for, and more!
Charles
Dec 01,2016My now wife planned our entire wedding and I took on the difficult task of planning our honeymoon. Exceptional Villas and specifically Niamh & Julie made our honeymoon the most incredible trip we have ever been on. I would have never found our amazing villa nor would I have been able to plan everything we did on our trip. Julie and I sent over 100 emails back and forth while she was helping me plan our excursions and reservations for dinners. My wife started to cry when she saw the villa, and cannot get over how amazing all of our activities and dinners have been. I can't thank you enough for everything you did for us. We will be using Exceptional Villas for many years to come!
Roe
Nov 24,2016I would definitely recommend this company. The staff are so helpful and have organised lots of things for us regarding our holiday.
Moreen
Nov 22,2016From my first email requesting information on Villas in Paynes Bay Barbados to our final recap of our itinerary email this company was first class. They took care of every detail and were such a pleasure to deal with. I wish every customer service experience I had was as professional and seemless as this one! Great job! I look forward to working with you again! Thank you Paul and Julie!!!
Heather
Nov 18,2016Had a fabulous experience with Yvonne and Julie...everyone should be so lucky to work with these two ladies! Can't wait to go on my trip!!
Raquelle
Nov 17,2016From the beginning to the end this company and everyone I've been in contact with has been incredibly helpful. They respond quickly to questions and have provided all the info I've needed. I've already recommended them to a good friend of mine.
Tracy
Nov 16,2016Julie & Yvonne were a pleasure to work with . Responded back immediately with any questions I had . Very helpful with details . Truly professional and look forward to working with them on my future trips .
Annie
Nov 10,2016Julie at Exceptional Villas was so very helpful in every detail of our trip. She was truly professional and a pleasure to work with.
Becky
Nov 01,2016Julie and her back up team were fabulous, detailed and attentive! Any question asked was answered, answered promptly, and they are very helpful. Plan your trip with them with confidence.... I am working on my next trip already.
Richard Mosher
Nov 01,2016The Exceptional Villas team has been, well, exceptional. Very responsive, helpful, and a joy to work with. We haven't even been on our trip yet, but they have already proven their worth as coordinators for our vacation. I would recommend without reservation.
Robert
Oct 24,2016Working with Julie Kirby has been a wonderful experience.
jennifer fitzgerald
Oct 18,2016Our Villa was in a perfect location but arrived to no air con in the master suite, excavator fan over the stove broken and furnishing far from exceptional!
Shea Edwards
Oct 05,2016The views are incredible. Rooms and showers could not have been better. It's like you're in the middle of paradise with beaches just around the corner with shopping and great restaurants with in minutes. Such a great place!!
Susana
Sep 22,2016Emma and Noreen as a team, went above and beyond for us. We were group of ten girls. Some of us wanted different reservations which we thought would not happen. But Noreen was able to accommodate all our requests and we had a great time in Ocho Rios. Their suggestion for the driver and chef really helped on the trip. Thank you exceptional villas! We will surely be booking again with your team.
Lorraine
Sep 20,2016Exceptional villas provided excellent personalised service from start to finish. All queries were responded to quickly an in a friendly manner. The villa was perfect and the description was adequate. I would not hesitate to use this company again.
Melvin Rogers
Sep 13,2016Speedy and efficient - would recommend them to other customers without hesitation.
Fran
Aug 26,2016We had an awesome experience in renting a villa in Grand Caymans through Exceptional Villas. The Carribean Club is amazing. Everything was perfect. I would high recommend and would definitely use Exceptional Villas to book my next vacation.
The Lodge, Dromnevane, V93 XT57, Kenmare, IE
http://www.exceptionalvillas.com
Jane
Dec 14,2016We have had such a brilliant experience with Exceptional Villas. We are so excited for our vacation now as all is arranged and organised to perfection for us by our superb concierge Noreen. She has been such a pleasure to deal with and so efficient and so professional. Nothing was a problem for her and she handled all our requests so brilliantly. I will definitely recommend this company to our friends that travel throughout the Caribbean every year and we will certainly book with this great team again.