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Family-Nation.com (Baby Store - NOT Family Gift Nation)

Hosted by David Simmons

4.5 (225 Reviews)

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WE ARE NOT FAMILY GIFT NATION. We are a children's and baby store based out of Firenze, Italy. We have no link at all with Family Gift Nation. We kindly ask that you do NOT leave a review here if you purchased from Family Gift Nation. Please leave a review ONLY if you purchased from us - at Family Nation, Italian Children's store.

We have created Family Nation as a guide for parents like us who appreciate both style and substance – who find that having a child opens more doors in their lives.

We provide a hand-picked range of goods to help families live well and look good as individuals and as a unit. Family Nation serves as a global reference point for contemporary parenting – a place where new and renewed lives are nurtured and cherished.

In Family Nation we have brought together a curated collection of the best baby and maternity brands and designers from across the globe. We aim to help families and parents choose for themselves and their children goods and clothing that are beautiful, functional and innovative - which help us appreciate the joyful chaos of family life!

We hope that Family Nation will contribute to making your life and that of your family easier, beautiful and enjoyable.

Reviews 225

4.5

Out of 5.0

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Nicolas Palacio Trujillo
Feb 27,2021

Customer service is great and the product I bought (mommy bag teddy white) is amazing. I am so exited to get to use this beautiful bag. I ordered it from outside Italy, since I could not find the bag locally, and everything since the website, until de exchanges with Family Nation personnel until the day I received it was incredible. I love the store and I loved the product. THANK YOU!

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Asta
Feb 16,2021

Communication with the store was smooth from the beginning till the end. parcel was delayed by Fedex, but i assume it has to do with current global situation Purchased ITEM is amazing. will definitely be back for more shopping.

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Carol Franzen
Feb 04,2021

Family Nation could not have been more helpful in ensuring the order reached my Granddaughter safely although three counties were involved and so shortly after Brexit (terrible decision!). I was delighted with their response.

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Shiho from Japan
Jan 28,2021

Family-nation is perfect select shop in Italy. I am grateful for your prompt response in such a complicated situation.

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Terry B
Jan 13,2021

Great product and customer service despite a language barrier! Would definitely order from them again!

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Luisa Barile
Jan 13,2021

Excellent company! Great products and great customer service. We bought several times and always delivered the right products on time. I love the attention to eco products!

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Paulina Plis
Jan 12,2021

Still not get my commande. Waiting since 12 December 2020 :(

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Heseri Tammekänd
Jan 11,2021

Everything is amazing!

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Ruffin Batten
Jan 07,2021

I see some reviews saying excellent service. These must be posted by employees or owners of the company because they have no customer service. Look at the BBB reviews on them. I ordered a photo locket bracelet for my wife. Cheaply made. One handle was broken on delivery. I have emailed them twice. Their site says will respond in one day. They haven’t responded in 2 weeks on either. This site has one response that suggests a customer check their spam & trash for email response. I do that every day. They have not replied. Do not trust this company. It is a joke if you need to contact the. maybe that is why they have no customer service contact number. They have no customer service. Do not order from them.

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Vera Autilio
Jan 05,2021

Terrible experience. I purchased online before Christmas but nothing arrived. Some friends used the website in Italy to send gifts to Canada and there were extra importing fees. Very unprofessional.

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Tony
Dec 29,2020

I bought a music box for my wife. I was expecting it to be somewhat bigger for the price of $30. It probably cost $3 to make, if that. It doesn't wind up and then play by itself. You have to keep turning the shaft to hear the song play. So, I guess my biggest disappointment is that I drastically overpaid for a cheap product. Just something to keep in mind.

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Theo Athanasiadis
Dec 23,2020

Excellent service!

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Beatriz Garza Rios
Dec 22,2020

Beautiful toys and great service. Thank you!

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Jack
Dec 22,2020

This company is a SCAM! By far the worst online company I have ever dealt with delivered my “candle holders” to California!!! I live in New York they had my billing and shipping info... they don’t get back to you all they do is send automated messages what the Hell!!!!

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Leah
Dec 19,2020

Excellent Products! As Described..great customer service. Thankyou so much!! 🙂

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Melina Smith
Nov 06,2020

Great service!

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Valerie Peltier
Oct 09,2020

The music box pics shown on their website are dramatically enlarged. I fell in love with these music boxes and I ordered 4 of them. What i got was 4 embarrassingly small items. The box fits in the palm of my hand. I would like to post pictures but there is no option to do so. They are so small you cannot even read the sentiment. When I tried returning them i was shown a link to their website which said returns only for defective items. I will NOT recommend them to anyone!!! Just not worth the price and misleading pictures.

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Marina
Sep 01,2020

Great product,seller and fast shipping.. From italy shipped for 4 days .. Really love the item. Thank you!❤

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Elayne Wong
Aug 09,2020

Very responsive to emails

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Donna O'Rourke
Jul 02,2020

when i was ordering from your site it was not clear i was only ordering a joing frame for cots as pictured showed it was a twin cot .

+39 055 490 545 [email protected]

Via Bolognese 49R, 50139, Firenze, IT

http://www.family-nation.com

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