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Reviews 764
KAREN QUINONES
Jan 29,2019Very courteous and very helpful. I had to change a reservation for my son who was traveling across the country and the customer service representative helped me figure out a great solution.
Margaret Varra
Jan 28,2019Wow! What a great experience I had with Jessica today. Talk about excellent customer service - she exemplifies it. She had to call me back several times because of technical difficulties (probably my end) and then she followed up with making sure my tickets were paid and ready to go. In this time excellent customer service is become the exception, not the rule. Jessica is truly the exception! I am grateful for all good care today.
MAUREEN A BARTLETT
Jan 24,2019I needed to make a change in my daughters United Airline ticket so we could sit together. I worked with Rubin today 1/23/19 the ticket agent at United Airlines, I don't have enough words to say how relieved I am to have gotten such a nice, professional, patient young man on the phone. I am a senior, and hearing impaired, not many people have the patience to stick with you through all the necessary steps to get your ticket done correctly. Rubin worked with Faremart Inc, and I received a confirmation from them, I want to compliment United for having such good people, and Faremart for working with Rubin and getting my daughters seat changed. Thank you so much
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TERRY L BRADLEY
Jan 31,2019I spoke with Paul, he helped me Update my Southwest Air Flight By changing Dates & Times. I Finally found the email he was looking for, and helped me find it alone with the info We both needed. Terry L. Bradley