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Homeownership gives you options, Figure unlocks them for you.
Figure is the #1 non-bank home equity lines of credit (HELOC) lender in America. You can access the cash you need without ever leaving home. Get your rate online in minutes. Approval in 5 minutes and funding in as few as 5 days* at figure.com.
What sets Figure apart?
Apply with our 100% online application in minutes with funding in as few as 5 days.* Lines of credit available from $15k - $400k* Faster than a bank loan, cheaper than a personal loan. 5 minute approval. No impact to your credit score.* Get the funds you need now to start that home improvement project or consolidate your debt.
*Terms and conditions apply. Visit figure.com/disclosures
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Reviews 867
David Doan
Jan 26,2024Money if you need it. A business like others. Always looking for profit. $89 fee to release lean after closing account which from my county website showed a cost of $20 is a bit excessive.
Andre Garcia
Jan 20,2024They double charged my monthly payment of almost $1200 and told me theres nothing they can do to return my money. When you live pay check to pay check and being the only income earner in the house hold to support a family with small children something like means not being able to buy groceries and basic necessities to stay afloat. This has been the worst customer service in my personal opinion. Stay away if you can.
Timothy S
Jan 18,2024So I applied and apparently I put Tim instead of Timothy which is my legal name. Good customer service would be changing the name from Tim to Timothy on the application or allowing me to do that myself. But no. This company has to cancel the application and I have to start all over and risk running my credit which I don't want to do again. So I canceled the application and will be likely going to a competitor at some point. It is a ridiculous policy and is extremely poor customer service in my opinion.
Jim Righter
Jan 16,2024Was just funded. Super easy fast service. Was so simple. Completed within 10 days.
Becky Wegner
Jan 12,2024I can’t believe how easy this was!! I am very impressed with this company and I’ll recommend to anyone searching for a home equity loan.
Dee Lewis
Jan 10,2024Figure Loans helped me when I needed it. At the time, it was next to impossible to find a bank that offered HELOCs on an investment property. However, their fees are high. They make you draw all the money off the loan when you first get funded and I paid about 3% on the funds up front. I paid back what I didn’t need right away to lower my monthly payment. But when I got ready to draw additional funds, that is when things got confusing. First off, It was different interest rates depending on when I drew. So part of my loan was at 11% and another part was at 12%. I received different statement amounts due for the month. Then my minimum payment due went up by 30%! I ran all the numbers and it still didn’t make sense. Even with all the money drawn, at the max interest rate, amortized over 30 years, I should have been paying no more than approx $535/month. But they were charging approx $850/month on a $50,000 loan amortized over 30 years at a max interest rate of 12%. When I asked about this, They came back with something about me drawing more money off the line on a certain day. So they had to re-amortize my loan. Had I not contacted them, I still would have been paying 30% more. That math was not “mathing”. Why was I paying $300 more per month? Why was I getting different statements with different amounts due for the same month? I finally refinanced with a credit union. There were no upfront fees, I didn’t have to draw all the money off the line, the rate was fixed and lower (for an investment property), and my minimum payment due is 1% of the loan, no matter what day of the month I take a draw. Oh, and I had to wait to be approved to draw off a line I had already been approved for. If your choices are limited, this may be the way to go. But if you have options, go somewhere else.
Sally
Dec 30,2023Application and funding was a breeze. Now, I cannot get a hold of anyone, no app or web site that allows me to log in, check my balance, make additional principle payments, change payment account. Nothing. Pretty frustrating. Will be looking to get out of this into something with better ongoing customer service as quickly as possible. Figure recently reached out to me and it got better. Still not able to change my auto pay amount or easily make extra principal payments but I guess that's relatively standard.
Debra Forcier
Dec 28,2023Dupped me into a high interest equity loan with no chance of negotiating anything. High pressure Didn’t even have a chance to think about it.
Jerry Smith White
Dec 26,2023This had to be one of the easiest and most convenient home loans we have ever applied for. They didn't require a home inspection like other lenders (which we had to pay for) They didn't request a lot of other paperwork to verify our financial history. Everything was done over the computer or phone. This is how I have always dreamed it could be! Thank you!
Sal Biondolillo
Dec 26,2023Very fast on getting approved and funded
Kyle Cosby
Dec 22,2023Great borrower.
Mendy
Dec 13,2023Dealing with Figure has been a very quick and simple process. They keep you informed step-by-step. I would absolutely recommend them!
Anthony Wilson
Dec 05,2023This is the worst lending company by far. The scammed money from my account and refuse to return it. Customer service is a joke. Do not do business with them!
Primrose Escalante Capupus
Nov 09,2023My application is still on process. So far I have a positive experience...
Lola
Nov 02,2023I did not have terms explained to me in a way I understood. I did not know the term "initial draw" meant once Figure DUMPED the full amount of the loan in my account, meant "initial draw". The dumping of the full amount into my account immediately was not my choice but mandatory. When I paid back the money in full the next day, is when I understood I had to pay $2000 over the Line of Credit amount with a 9.4 interest when used. When I asked the Figure overseer about it, she shrugged me off saying "it's in your HELOC". I was told by the person who administered the loan about it, he showed me a page of options which I had NEVER seen before saying I would be charged 4.99% of the whole amount on the "initial draw". The whole thing was slap dash and hurried. So I closed the line of credit completely when I got notices from financial institutes saying my credit score had gone down because of the line of credit, even though I owed nothing on it. I got Nothing out of this line of credit and paid over $2300 for a line of credit of $40,000 I never used it because I did not trust Figure as a fiduciary institution. Quite the opposite, they were not forthright or at all concerned about me, the borrower.
al
Oct 31,2023They bait you with a prequalified offer then turn you down. With business practices like this I cannot give anything but one star.
Storage hound
Oct 31,2023So far so good. I couldn't give them a five-star rating because I've only been involved with them for about 2 weeks. When I finally put my application in last week I got approved by the weekend and my money is expected to be in my account by the end of this week. That is comforting because with a child in College, needing funds right away was critical. My BMO bank said it would take 6 weeks or longer to give me a HELOC. Compared to that this seems like a total winner for us. Now we have the peace of mind that everything will be taken care of. Because everything happened so fast and smoothly, unfortunately in this chaotic world, it makes a person raise eyebrows and question, "is this really legit?" But maybe they just got it right. I hope so because I'm all in.
Chad C
Oct 31,2023It was very stress free from the soft credit check until the money was deposited. Everyone I spoke to on the phone was very knowledgeable and actually did everything they said they were going to. Money was deposited in five business days. Overall great experience!
James Matney
Oct 29,2023This loan was so easy that it was unbelievable, not anything like my past experiences, it was all online but when we called with questions we got answers. There wasn’t loads of unnecessary paperwork, they use a online notary and it funded so fast. It was a good experience.
650 S. Tryon Street, 8th Floor, 28202, Charlotte, US
https://www.figure.com/
Reuven Salvaleon
Jan 30,2024The online process is easy, intuitive, and comprehensive.