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Figure

Hosted by David Simmons

4.0 (867 Reviews)

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Homeownership gives you options, Figure unlocks them for you.

Figure is the #1 non-bank home equity lines of credit (HELOC) lender in America. You can access the cash you need without ever leaving home. Get your rate online in minutes. Approval in 5 minutes and funding in as few as 5 days* at figure.com.

What sets Figure apart?

Apply with our 100% online application in minutes with funding in as few as 5 days.* Lines of credit available from $15k - $400k* Faster than a bank loan, cheaper than a personal loan. 5 minute approval. No impact to your credit score.* Get the funds you need now to start that home improvement project or consolidate your debt.

*Terms and conditions apply. Visit figure.com/disclosures

Find my rate

Reviews 867

4.0

Out of 5.0

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Jon Geary
Feb 21,2025

Figure sux. I had a HELOC that was paid off entirely and dormant for 1.5 years that i now want to be clear of. First, I have to phone them and go through hoops to close account, even though they brag online how you can get approved in minutes, and funded a couple of days. I now need them off my title and to reconvey, which cost me an almost $100 fee and will take months to accomplish. No expedited service is available, and fat chance getting management to take your call or return it. Huge fail, totally slimy. Follow up, 2/30. Just when I thought it couldn't get any worse, Figure steps up to amaze yet again. They had the audacity to refuse to honor the signed payoff demand from my Title company, and then even refused to even speak to my title officer; WTF? I've now spent hours on the phone with know-nothing "Specialists"who promise me return phone calls from supervisors, and here I am 2 hours after promised callback time, and this clown i finally got hold of doesn't even know if / when "Richard" is on duty. One person will directly contradict what another said just days prior. 48 hours ago I was to receive payoff demand directly within 10 minutes of our phone conversation. Nothinf. Today, I'm told they will not be sending it at all.

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bdbe-ff--d-ceecce Montgomery
Feb 21,2025

The experience was smooth, quick, and easy.

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ebad-dae---bec De La Rosa
Feb 20,2025

She was very friendly and thorough. Went at a smooth pace. Great experience

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Kimberly Nonthavet
Feb 20,2025

The E-Notary was professional

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J Ritchey
Feb 20,2025

very fast and easy

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Catherine
Feb 19,2025

Professional and expedient

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cce-f--f-cf Patterson
Feb 18,2025

Great service and friendly person.

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be-d--ff-caaf Oskowski
Feb 16,2025

Got all questions answered

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Martin L
Feb 16,2025

Figure.com made the application for a HELOC very convenient and the process was painless and quick! The mortgage was funded 8 days after completing the online application. The notarizing was even done online. Figure.com has competitive rates and is unmatched in the industry. I would definitely use them again!

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Dean/barb Zanger
Feb 16,2025

Quick, courteous notary, who was very well informed.

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e-bcc--f-aadcdd Anderson
Feb 16,2025

Easy and convenient

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AC Aquino
Feb 16,2025

The process of the application is smooth and Customer service representative are very responsive and helpful to applicant's needs and questions.

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fbc--d-b-cabd Rossen
Feb 15,2025

She was very knowledgeable and made the experience easy

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ebd-b--c-bfffba Weigel
Feb 15,2025

The notary was knowledgeable and efficient.

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bcdf--ff-ac-bab Mallett
Feb 15,2025

Great easy process

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Joanne Liu
Feb 14,2025

I have applied and got a home equity loan in 2023 June. On December 2025, they increased my payment by purchased additional insurance for my in home appliances, and belongings. This is a non standard the requirement which they told me was because they received my insurance information late. I have submitted and uploaded insurance information which the insurance company have confirmed but Figure said it’s no on their file. The upload is not visible to the client. Spoke to more than 6 agents, got 6 different reasons. They all say they will refund to me but nothing happens and they continue to send me the higher payment stubs. They refused to provide the name who did this to me as there is no accountability.

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Nancy W
Feb 14,2025

Very polite

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Never Again...
Feb 14,2025

Overall the process was simple and straight forward. Contact with agents over the "chat" feature went well and they addressed questions quickly and efficiently. The only issue was the uploading of identification to verify identity. If the photo document was not accepted, they did not immediately notify you of this, and the application process stalled. It was necessary to contact them, after a period of time, when you noticed things were in limbo. Agents were helpful once it was brought to their attention. Notary process was quick and easy. I have no idea how that Header "Never Again" was attached to this review.

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bb--c-baf-ff Sawyer
Feb 13,2025

Easy and efficient

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Nicholas
Feb 13,2025

Excellent service by friendly staff

888-819-6388 [email protected]

650 S. Tryon Street, 8th Floor, 28202, Charlotte, US

https://www.figure.com/

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