Marcela was straight to the point and figured I it a solution for my login issue immediately. I got my situation handled while on my break at work and it was much appreciated.
The website glitched while I was checking out and I submitted my card info and I couldn’t tell if I was charged or not but Jessica got back to me asap and reassured me that my card was processed correctly and letting me know that everything was good.
Olga is awesome! We love these meals and the company!
Luiz provided great customer service to me as a brand new customer… My first human experience with the staff was an excellent one. I’m very grateful
Benjamin was very helpful
Olga is always right on the money with helping customers with their issues/concerns! She is very quick to respond and is usually the one assigned to assist with no further issues! Top notch customer service!
This company has provided a great meals to cost value for me. It's saved me a lot of time in food prep. I live alone and I wasn't eating until late at night due to having a busy schedule and then having to cook. It's really helped me out a lot. I've also had good experiences with their customer support team. Olga has been really helpful
I was having issues with my orders and Marcela was so helpful and sweet
Great customer Service. Olga Helped me with my order extremely quickly and with no issues! Highly recommended!
I was having an issue with my order and Marcela was so very helpful in resolving it!
I was having an issue with my order, but thanks to Marcela it was quickly resolved. Great customer service!
Marcela was wonderful and she was super helpful through the experience!
What a customer service on live chat! Luz she is so awesome! What ever questions I had she helped tremendously! So far you flexpro meals customer service is best overall! Thank you again " Luz" ❤😀
Lourdes assisted me with a few issues today. She quickly resolved a billing problem on my future order and was also was able to accommodate the scheduling of my next order by pushing it out a week. Greatly appreciated! Thank you Lourdes!
We signed up to get the meals for 3 weeks (21 meals per week). After the third week, we decided to up the amount of meals. We were told if we wanted more than 21 meals, we would have to go to a wholesale account. After numberous attempts to talk with someone in order to place the larger order, we gave up. No one would call us back. Terrible customer service. I guess they don't want to make money. The food was actually good. We are now going to give our money to another company that has customer service.
Had some issues with my delivery(meals missing, some were open), and Jessica was helpful and quick to reimburse my next order.
Amazing customer service and fixed my problem within 5 min! I worked with Benjamin and he was super nice and easy to communicate with.
Olga helped me make some modifications to my meal plan service that the website was not allowing me to do myself. I appreciated the easy text service and the quick response time to fix the issue I was having! Thank you FlexPro for making life a little easier!
Jessica was a great help after realizing I was not going to receive my order before my flight this week!! Applied my payment to my next order, thank you!!
Cisco Castille
May 23,2024Great service from Luz! Thank you so much for trying to get my order to me quicker, appreciate you so much! Have a great day!