Had to reach out to customer service with a couple of account questions and Olga was able to answer all questions to help get us on track with our account and subscription! Thank you Olga!
Good Service.
I am new to FlexPro Meals so my review is not only based on my limited experience but also overall. Over chat support, I was supported by Benjamin who was great. He helped me with all that I needed in making some plan changes, etc. My other feedback stems from the functionality of the website. It's not as user-friendly as it should be and making plan changes is not necessarily something that can be done online from your account. Menus are a little hard to find and/or aren't readily viewable. There are both pros and cons but the cons don't overshadow the support that you do get when you need it, and that's what's important. Customer service does all they can to help you which is always appreciated. I just wish the website's functionality was better and hope that someday it will be improved.
Benjamin ran me through step, by step. How to re do the new menu selections/and new payment methods. Very helpful, and made it easy to fix the issue.
Luz helped me with a substitute for one of my orders. It was nice and quick. Good stuff.
Olga was super helpful when it came to answering any questions regarding my order and was super quick to respond. She even sent me a discount code since mine expired! Thanks Olga! :)
Great customer service and smooth.
Quick and easy
Customer service experience was great with Marcela! Quick to respond and very helpful!
Luz helped me out in no time and there was no hassle at all
This a great company and their Customers Service skills is Bar-none. I would recommend everyone to use there service the food taste excellent!!! The shipping is fast!!! My customer servicer name is Miurel!!!! 😊😊😊
Olga did a great job helping me with my order
Marcela was great, providing stellar customer service! I made a mistake timing an order and she provided me a one-time credit towards my next meal. The meals have been great and I most certainly appreciate the service!
Lourdes 10/10
Olga was very helpful. There was a lot of user error (100% my fault) and she was able to help me navigate through it all. I'm very excited to start my new meal service subscription.
Marcela was great! She was friendly and answered all my questions for my first order. Can’t wait to receive my order!
Miurel was very helpful. She answered all my questions.
Good vibe, friendly, knowledgeable, helpful
Miurel was very fast and helpful. Thanks
A Guy
May 29,2024Miurel quickly diagnosed the problem with my shipping address and resolved the issue. Couldn’t be more pleased with her efforts.