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The new way to buy & send flowers. FLOWERBX delivers fresh cut market flowers directly from the growers to your door. Now delivering across Europe and New York City.
Reviews 837
Jean-pascal Lemire
Nov 13,2024they have a workspace at the los angeles flower market.. no real florist is working there dont get bias by the images... flowers will never arrive in such conditions they litterallt scout the flower market for left overs... be careful of non florist owning online flower shop..
Suzie Adam
Sep 30,2024Quality massively fluctuates! I’ve had a number of regular subscriptions (tulip, rose & classic) with this company and found the quality to be changeable, sadly. Flowers sometimes arrive looking distinctly sad but I must compliment customer services who always reply on email and resend new flowers in a timely manner. Hydrangeas are not cheap but have consistently been excellent. Today, my most recent subscription has arrived and feels very lazy indeed as I’ve received exactly the same flowers I was sent a few months ago and absolutely not the ‘seasons best’ as they proclaim. Plus received a small bouquet when a large subscription has been paid for. All quite tiresome having to email again….
Ms elaine vites
Jul 27,2024With a little help issue resolved and money returned, and now satisfied with their response. Elaine Vites
roller
Jul 23,2024When things go wrong they go wrong big time! For my wife’s 80th birthday our daughter order a fortnightly delivery of flowers for one year - not cheap! All worked well until the designated delivery at a specified time did not arrive. The flowers eventually arrive over 3 days late looking distinctly tired and crushed. We had left messages with Flowebx ( recorded message said someone would be in touch shortly) - nothing happened! Sent email with our name and delivery address - Flowerbx could not find find us on their system. We had to provide details of originator of order. Eventually Flowerbx agreed to replace flowers - these did not arrive at designated time despite reassurance from Flowerbx. Flowers eventually arrived looking terrible. Sent photo to Fowerbx requesting that they communicate directly with us the recipient. Flowerbx confusingly contacted order originator. Nightmare!
Brigitte Perdomo
Jul 13,2024I’m obsessed with this page , the flowers look so fresh and the delivery is so fast
Ari Aurelia
May 31,2024Sadly the flowers didn’t make it through the journey very well but the customer service was very good and they gave me a full refund for the flowers. The vase I ordered was perfect though and with their willingness to resolve the issue, I feel confident enough to try them again in the future on another occasion
ann
May 22,2024Nice flowers, but impossible to contact by phone, and email replies are sketchy. Delivery instructions are requested, but are not followed. My instructions to call before delivery (to be sure recipient was at home) were not followed, and the flowers were handed over to unknown persons at the address.
Jill
Apr 17,2024I was sent a gift card for three months worth of flowers. I know that this was an expensive present. However the flowers were no better than those I could buy at a local supermarket for a fraction of the price.
Michela
Feb 06,2024The flowers was supposed to be delivered the day before my sister wedding and 5 days later… we are still waiting! Shockingly slow customer service responses considering the price! Not the right company if you’re looking for a meaningful present.
Katie Milan
Jan 05,2024The flowers were excellent, staying fresh for an extended period. The packaging was elegant and fitting. Very pleased with the service.
customer
Jan 04,2024Perfect customer service! Great company!
Tina Smith
Jan 02,2024Flowers were well packaged and arrived on time but unfortunately they were nothing like the photo. I know and fully understand that photos are only a guidance but as I had bought them as a gift must admit I was disappointed. They were a beautiful red in the photo but were actually a ‘strange shade of orange’ . Now in the bin as they didn’t last too well either . I hate writing bad reviews so don’t be put off I may have just been unlucky .
Beth
Dec 30,2023I have had an amazing experience having contacted FLOWERBX! I sought advice when the end flowers of some of my fabulous cut orchids were dropping. They had arrived in perfect, breathtaking condition and I had missed a vital part of care for them but FLOWERBX insisted I had a replacement to be sure there wasn’t a ‘quality’ issue - but there wasn’t as they had been perfect! It is incredible to receive such exceptional customer service and I would urge anyone to use the company, not only because it offers beautiful choices, but because the people there are authentic and very, very kind.
Daniel Marosits
Dec 18,2023Amazing customer service and beautiful products, I will definitely order from them again.
Illya Abegg
Dec 04,2023I had an exceptional experience with Flowerbx and its outstanding customer service. When I placed an order for flowers, I had a specific request for an earlier delivery date than what was available on their website calendar. To my surprise and delight, Flowerbx went above and beyond by moving my delivery two days ahead. This gesture was greatly appreciated, especially because it was for a birthday celebration. It demonstrated that Flowerbx is truly attentive to its clients' needs and is willing to make extra efforts to ensure customer satisfaction. Their exceptional customer service sets them apart and reaffirms their commitment to providing a personalized and remarkable experience.
customer
Nov 24,2023Amazing quality , really happy with the service!
Marcin
Nov 23,2023Best quality hydrangeas I have seen, they lasted over 2 weeks. They were huge and absolutely beautiful.
customer
Nov 22,2023Website was easy to navigate and delivery came next day - wonderful quality
Payal S
Nov 18,2023Customer service was good and I was happy with the final product delivered. Will be coming back for more! Thanks
Gavin Goldberg
Jan 23,2025I ordered a large high end bouquet as a xmas gift for a client. With shipping it cost £180. When I later got to see the actual bouquet that Flowerbx sent, it was at least half the size and substance of the arrangement in the picture that I based my purchase on. Really bad false advertisinfg. There was a fraction of the number of blooms and far more ‘filler’. When I emailed Flowerbx to express my dissatisfaction, I was offered a partial refund as a ‘gesture’. After more than 3 weeks, the refund had still not been actioned so I was forced to contact them again to say ‘Where’s my refund?’ At which point they actually began the refund process. All very well getting some money back, but it does nothing to remedy the fact that I really wanted to wow this person with an exceptional bouquet, but instead they got something a bit unimpressive.