Great service and awesome product. Thanks
Fountain Store Australia took very good care of me. Fast delivery, parcel was well packaged and kept me up to date with tracking. Loving my fountain, easy set up and looks pretty awesome.
Ease of first viewing online to receiving it in at home in less than 36 hrs. E-commerce at its best. Highly recommend for first time or repeat shoppers..
Such prompt service, I could hardly believe it!! And I adore the beautiful bunnies, so beautifully made ❤️
I couldn't believe how quickly it arrived. Excellent service.
Fountain arrived the day after it was ordered. The fountain looks great as a focal point of the garden. Very happy with purchase.
Oh my goodness, my beautiful Buddah arrived the day after I ordered it. It was sent within hours of my order. Very securely packaged and delivery price exceptional. Thank you Patricia
Fabulous service from Zena at Silverwater store. I wanted a largish water feature for my garden and was a bit lost until I found website. I prefer to see the items in person so I went to store. Zena was very patient and knowledgeable. Lots of choice and when I finally bought online, fast delivery. I am very happy. Ros
The fountain I purchased is amazing, And best of all made in Australia. Service from the day I purchased my fountain till it arrived was as promised and is Supercalifragilisticexpialidocious - as Mary Poppins would say. Could not be happier. Thank you 🙏 sooo much.
Super fast shipping, answered my questions promptly and statue is amazing!
Placed my order at lunchtime Monday and received my order at 7:30 the next morning. Excellent service both from the Fountain Store and the courier company that delivered it. My order arrived in perfect condition and I would not hesitate to recommend this company to anyone that asked. A pleasure to do business with.
Great service, very quick delivery. Just what i ordered.
I am very happy with my purchase of the Uzuri in- house Design Multi Drop Fountain - it looks amazing and works very well - the customer service was fabulous with fast delivery! I would highly recommend Fountain Store Australia & New Zealand!
Seller is very rude.
I ordered a fountain, paid for it as it was in stock. Received a message weeks layer saying it was on back order. I had the option for a refund or to choose something of greater value, at this stage I said I would like to wait until my item came into stock, as I really liked it. Some weeks had pasted and I had decided that I would pick another fountain. What felt like weeks went by before receiving a fountain, that was neither my original one or the one I wanted to swap it too. When contacting them. I received a response saying my bad I will fix it up. Two days later received my replacement fountain, which I do love. However I think they can improve on there customer service.
This company is amazing very helpful and super fast delivery
The solar fountain purchased needs to be turned on manually every morning which is difficult & not what we expected.
Efficient and simple process
Easy to navigate website and very quick delivery.
Lisa
Aug 16,2023Gorgeous pieces - true to photos - making a real statement in our beautiful old Queenslander !