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Frames Direct

Hosted by David Simmons

4.5 (857 Reviews)

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Exceptional Quality Prescription Eyeglasses Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge.

FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses.

Superior Customer Service Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need.

We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.

Reviews 857

4.5

Out of 5.0

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Joanna and David
Aug 07,2024

Was able to find my frames that our retail store could not get. Easy to use site and ordering process.

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torey joyner
Aug 07,2024

glasses came sooner then expected i am gladly satisfied with my purchase of Ray Bans and will be returning soon for more.

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John McCloskey
Aug 06,2024

Quick turnaround, good updates and quality assurance

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Kristin Santos
Aug 04,2024

Never recieved my glasses

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Will bullock
Aug 04,2024

Great customer service when I needed help. The company had a fast turn around for my new prescription sunglasses. Will be buying again soon.

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Kevinlnc
Aug 04,2024

Excellent glasses the only downside was the whole pulmonary distance thing. I sent in several images that turned out inadequate so I just ended up calling my eye doctor to get that information. Wish I could have gotten some eye glass cleaner along with the glasses but it's ok.

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C. O'Connor
Aug 04,2024

Excellent customer service, product, and timeframe. Also, the prescription Ray Bans I ordered were $200 cheaper than from Ray Ban directly. Very happy with my purchase, and I'll be a repeat customer.

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Kurt Morris
Aug 03,2024

Quick turn around! Fast shipping. Very happy with my new glasses.

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Jake Lechtenberg
Aug 02,2024

Super fast service and amazing quality

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Andrea A Feldman
Aug 01,2024

Excellent Customer Service! Customer Service reps were quick to respond to my questions and they also gave me a timeline of when to expect my new frames. I was so relieved that Frames Direct was authenic1!!!!

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Rick
Aug 01,2024

This is the 3rd pair of sunglasses I’ve ordered from frames direct. 4 if you include the one I exchanged. I was a little hesitant at first for fear that I would end up with a pair of imitation Oakley’s, but now, I have two pairs of Oakley’s and a pair of Ray Bands, and they all seem genuine and authentic. Order and delivery was pretty seamless. The one exchange was pretty seamless, but, if you do process an exchange, make sure that the replacement pair are sunglasses that you know you will love. I unfortunately ended up with a pair of Ray Bans that I don’t love. But now I’m stuck with them. That’s on me, not on the company. I don’t blame them for allowing a one time exchange only. That feels fair.

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Tom
Aug 01,2024

I've been buying frames on framesdirect.com for many years. As always, the selection is unmatched. Navigation has improved recently, too. Small tweaks to the way the pages work have made a difference for the better. It is better if you know the size of your frames: eye size, bridge length, temple length: you can pre-screen for availability and avoid returns and delays. As for the products: post-pandemic supply chain issues are still noticeable. The features are sometimes not there due to cost-cutting by manufacturers. For example, my latest frames did not have spring hinges, even if I would normally expect them in that brand and type of frames. So be prepared for limited selection of features, colors, sizes etc. Even if so, fremestdirect.com beats all online retailers that I know.

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customer
Aug 01,2024

Product was shipped promptly, and arrived as described. They even included a cleaning cloth for free.

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Shannan Frohock
Aug 01,2024

Super happy with my new glasses! I received updates about my order and shipping. The glasses were just as described and arrived quickly. Great service!

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Nelson
Jul 31,2024

I bought two pairs of Ray-Ban Aviator glasses; one a progressive prescription and another a sunglass version of the same. Several months after I purchased the sunglasses, a lens popped out. Frames Direct instructed me to send them back, but I did not want to waste several weeks without sunglasses. I couldn't put it back in myself, so I took it to two different opticians. Neither could put it back in and both told me the lens was not properly ground to fit the frame. I glued the lens in myself, using magnifying glasses to help guide me. Under magnification, I could see that the shape of the lens did not come close to matching the shape of the frame. I could see light coming through between the lens and the frame on both top and bottom. The two stars are for the other pair I received, which are fine.

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Howard Tkatch
Jul 30,2024

I've never considered ordering glasses online before. I decided to give it a try and it was so easy and much less money than retail. Once you are willing to try it (no risk as you can return), you will never look back

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R Randal Abraham
Jul 29,2024

Great products. Fast, easy, professional service. And … GREAT pricing!

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John Sandri
Jul 27,2024

You followed up with me on what I wanted because my prescription had 2 options thank you for that. It was my first time ordering

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Cari Edwards
Jul 26,2024

The glasses are exactly like the picture and just as my liking and they are so cute! The delivery was quick and easy.

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Samantha
Jul 26,2024

My experience was great. I found the kind of frames I was looking for and the website was easy to navigate. Thank you again.

1-800-248-9427 [email protected]

501 E Corporate Drive, 75057, Lewisville, US

https://www.framesdirect.com

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