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Frames Direct

Hosted by David Simmons

4.5 (857 Reviews)

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Exceptional Quality Prescription Eyeglasses Frames Direct was founded in 1996 by doctors who pioneered the online eyewear industry as the first to offer prescription glasses. Our founders made a pledge to sell only the lenses they would wear themselves, so you can expect the highest quality prescription lenses in the eyewear you buy from us. Each Rx lens undergoes a rigorous six-step quality assurance process and verification using innovative digital lens technology, resulting in total accuracy and lenses free of scratching, distortion, and defects—guaranteed. And we add a scratch-resistant coating to every prescription lens at no charge.

FramesDirect Offers the Widest Selection of Authentic Brand-Name Eyewear Explore Frames Direct to find an impressive variety of genuine designer eyeglasses, sunglasses, prescription sunglasses, and goggles for men, women, and kids. We offer a wide array of throwback, contemporary, and current frame styles from favorite brands and the newest designer labels. Our inventory includes over 100,000 products and 500 authentic designer brands, from Ray-Ban, Burberry, and Persol, to Versace, Dolce & Gabbana, and many others. We offer a multitude of options in performance and task-specific eyeglasses and sunglasses from Oakley, Costa, Maui Jim, Wiley X, and more. You’ll also find contact lenses from the brands you trust, including Bausch + Lomb, Ciba Vision, CooperVision, and Vistakon—browse disposable contact lenses in single-vision options to correct near- or farsightedness, toric contacts to correct astigmatism, bifocal, or multifocal contact lenses.

Superior Customer Service Excellent customer service is the cornerstone of Frames Direct. Our staff of highly trained and friendly opticians—most with more than 20 years of experience—is available to assist you by phone, online chat, or email. They’ll help you enter your prescription information correctly, determine your correct frame size, recommend the best lens material for your eyeglasses or prescription sunglasses, and they’ll gladly point you to the best frame options for your face shape and lifestyle. We want you to feel confident the eyewear you order from us is exactly what you need.

We offer fair prices, with savings of as much as $150 or more on prescription eyewear and many designer sunglass lines. Our prescription lenses cost about half the price you would pay at most retail optical chains. And if you find sunglasses or eyeglasses frames—in the same color and style number—on another website for less, we’ll match that price.

Reviews 857

4.5

Out of 5.0

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Isaac Felixson
Jul 26,2024

Product arrived promptly.

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Boden Genovese
Jul 26,2024

Customer service is the only decent thing going for framesdirect. The company sent me a completely different pair of oakleys than the pair I ordered (but in the right box). After returning the wrong pair they sent me (quite slowly), they sent me the correct pair, but it was missing a nose piece (rubber). After asking them to fix the problem, they said all I could do was return them in exchange for store credit or a refund. This all took over a month, it was a major waste of time. I’m sure not everyone will have the same experience, but you are certainly risking it by ordering from them.

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Rob Wilson
Jul 25,2024

Best pricing I could find for the high-end Costa sunglasses I was looking for! I also had a great experience with the customer service team after I made a mistake on my original order. I had my new sunnies in hand a few days later! Love them!

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Matt M.
Jul 25,2024

Finding and ordering the frames was great. No problems. The shipping was a nightmare. UPS let my frames sit in their distribution center for 4-5 days before they were delivered. Sent two different delivery dates and actually delivered on a third . While not directly your fault, I would have given 5 stars had the frames been delivered when they were promised the first time.

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Laura Pritchard Gardner
Jul 24,2024

Exactly what I was looking for. Quick delivery and packed well.

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Kara
Jul 24,2024

I was looking for a particular frame. Frames Direct had the best price, shipping was fast, and service was great! Frames arrived well packaged and in pristine condition. Highly recommend, will order from them again!

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Cristin Kline
Jul 24,2024

I looked online for Costa sunglasses and frames direct had the best price. Almost 40 percent less. I was unsure if they would be the same but they were. I love them and are polarized. They came within 3 days. I would definitely buy other glasses from them

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Monoclemeister
Jul 24,2024

I had a positive experience ordering from this company. Communication was prompt and polite from their rep. Despite a small delay in product availability, I was kept in the loop regarding the status of my order at all times. It was well worth the wait and packaging was done very professionally. I would not hesitate to purchase through them again.

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Ms S. Orrell
Jul 23,2024

⭐⭐⭐⭐⭐ STAR, FABULOUS service!!! I saw the frame that I wanted, ordered it and it arrived in 4 days 🤯!!!! I will absolutely, positively be ordering from them again when needing new glasses!!!

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Leslie Hernandez
Jul 23,2024

Cool glasses. Recommend to friends

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Danny Williams
Jul 23,2024

Communication is always fast and reliable. Products are great I will always order my sunglasses and prescription glasses from Frames Direct.

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Aimee Allen
Jul 22,2024

I have looked for 2 years for blue frames that are not BIG and was delighted to finally find some on your site. I have taken them to my opthomologist's frame shop for the lenses and look forward to wearing them when they are finished!

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Grace Megnet
Jul 20,2024

I’m a bit pissed. I ordered 2 pairs of glasses, a gucci frame which I wanted badly. After about 3 weeks I was told I had to wait another 3 weeks, only to be told the frame was discontinued, I got a refund and ordered a pair of RayBan instead. The very next day I got an ad, would I not want my dream glasses, the Gucci frame? I called customer service and was told, ah, no, no, the Gucci frame was discontinued. Why was it still on the web page? Ah, FrameDirect had no power over the web page. ??? A month later I ordered the frame, just to see what happened? The glasses are on their way now. And I paid $400 for a pair of RayBan I did not really want. I will not order from FrameDirect again

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Mike Hofer
Jul 19,2024

Have purchased a few pairs over the years without issue. But when I had trouble with poor quality frames they were difficult. My wife’s frames broke at the side of one lense just after the one year warranty. I purchased the same frame and popped in the lenses. The second set cracked in a similar place within 6 mos. Contacted them and they wanted the glasses mailed in for eval. That wasn’t possible since she needed to wear them. When I told them I glued them so they could be worn they said that voided the warranty. Will never buy from them again. Received reply on this platform that returns mgr would be in contact with me. Nothing yet. Contact made. Working to resolve the issue now.

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J. H.
Jul 19,2024

This is the second time I've purchased frames from framesdirect.com. Both times I have been pleased with the product, cost and service

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skeeter
Jul 18,2024

Recently purchased a set of Raybans (order #1999761) and loved the sunglasses, great fit. Frames direct had the best price, hands down. The entire process of purchasing, shipping and follow-up is superb! Thanks. Looking to purchase another set of glasses. Thanks!

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Irene Archer
Jul 18,2024

all went smoothly

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George Firth
Jul 18,2024

Got what I ordered in a timely manner. Product came undamaged and was exactly what I had ordered.

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Lisa Nold
Jul 17,2024

Very reasonable price.

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Levi Vazquez
Jul 17,2024

This is my go to! They always got sales going on definitely recommend checking them out!

1-800-248-9427 [email protected]

501 E Corporate Drive, 75057, Lewisville, US

https://www.framesdirect.com

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